Skate Hut Halesowen
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Skate Hut Halesowen
SkateHut was established in 2007 by Mark Johansen-Berg following a family holiday to Florida with his wife and three sons. When his eldest son spotted a pair of Heelys in one of the theme parks, he just had to have a pair! Upon arriving back to the UK, they realised that Heelys were nowhere to be seen.

Mark and his family decided to do something about it. We've grown a lot since then. We now stock skateboards, scooters, skates, bikes, clothing, footwear and just about anything else skate related! SkateHut now consists of three warehouses and three stores - SkateHut Halesowen, SkateHut Corby (Adrenaline Alley), and the newest addition, SkateHut Manchester, located in Graystone Action Sports Academy.
Services
Due to issues with new Brexit legislation and delays at the borders, we are currently only able to deliver into Ireland within the EU. All other destinations outside the EU are operating as normal. We are working closely with our delivery partners to ensure we are able to reinstate services to other countries as soon as we can.
Whether you are buying a skateboard for a child, a friend, or your awesome self, you've come to the right place. At SkateHut we pride ourselves on providing the best range of skateboard decks for everyone from beginners to all-out skilled professionals. Choosing a skateboard deck size is no easy task, especially if you're building your own custom skateboard.
Reviews (22)
Jason Creed
Jason Creed
Jan 25, 2022
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Popped in today to get my daughter her first decent skateboard, the guy on the counter was very helpful in helping her chose exactly what she wanted then even built it as we waited. Sorry I didn't get your name.
Top service will definitely be back 👍
Gemma Louise
Gemma Louise
Jan 24, 2022
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Highly recommended products, great communication, quick dispatch and delivery, I have ordered a couple of items from SkateHut over the past couple of years and have never had any problems with any of the orders or delivery. ⭐️⭐️⭐️⭐️⭐️
With my most recent order I realised that I stupidly ordered the wrong colour of Pop Heelys for my daughter using… her Christmas money (completely my fault but wondered if I could arrange an exchange), I contacted customer services straight away and Louisa was extremely helpful and has made
Chan Stones
Chan Stones
Jan 20, 2022
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Amazing customer service could not fault at all. Had a problem with a helmet and it got sorted right away. Nothing was to much trouble. Will be buying all I need from these guys in the futre. Defo recommend 😊😊
Becky White
Becky White
Jan 19, 2022
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I had a great experience from Callum. He solved my problem which was great I would recommend anyone speaking to Callum as he will get everything done for you.
Bridget Fosten
Bridget Fosten
Jan 17, 2022
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The product range is great and the customer service is really good too. I had a query and Louisa worked hard to solve it quickly, and to our satisfaction. Thank you!
Gemma Robinson
Gemma Robinson
Jan 15, 2022
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I had a very good experience with the customer services. Jess helped me with the issues I had and got back to me promptly. Thank you.
Katarzyna Baginska
Katarzyna Baginska
Jan 14, 2022
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Amazing customer service, got all needed help and for sure will come back for more equipment, Ant provides best customer service 😊
Jed Gomm
Jed Gomm
Jan 06, 2022
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Ordered ice skates 16th Dec. Was told they would be shipped 18th. Had to chase Skatehut as still no delivery or news by 6th Jan and took a while to get through on phone. Waited for them to contact suppliers , just to be informed supplier had none in stock. My order was £200 and the overall service wasn't great. They did offer me a tenner off my order......... but I was going to have to even wait longer for the skates to come. Decided to cancel and go elsewhere.
Mark Santillo
Mark Santillo
Dec 29, 2021
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Louisa thank you so so much . enquiry solved quickly and efficiently with no fuss at all. polite, friendly and an absolute credit to skatehut !!! 100% the best customer service agent I have ever dealt with ... Come on SKATEHUT please recognise Louisa .... she deserves a BONUS !!!!!!!!!
Cuca Couto
Cuca Couto
Dec 28, 2021
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I don’t recommend Skate hit as they sent my order wrong not once but twice. That being said I have to recognise that their customer service did gave my refund quite easily. Jess was very quick and straightforward, which I do appreciate.
Saskia Demeyere
Saskia Demeyere
Dec 22, 2021
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Jess was awesome. Our parcel went missing days before Xmas. Jess feel followed up and ensured my replacement order arrived in time for Christmas. Excellent customer service!
Dixiedee Parker
Dixiedee Parker
Dec 18, 2021
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Ordered a board for Xmas for my grandson unfortunately the wrong colour was sent with no explanation,wasn't to much of an issue because my grandson had not specified a colour/design.
But did arrive quickley at a very busy time of the year so ok
Cherie Davies
Cherie Davies
Dec 17, 2021
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20 minutes I've been on hold to get through to someone. Every 5mins I get a ringing tone which would suggest I'm next in the queue for my call to be answered to only then be placed back on hold. I ordered an item which has not been delivered by their chosen delivery company. I sent an email through their online contact form explaining this I've had no response in the promised time frame. Now they don't answer the phones. Paid money for goods I've not received and I can't contact anyone to help me 0 stars
Emma Westwell
Emma Westwell
Dec 15, 2021
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Having tried other online skate stores recently and having really bad experiences I must say SkateHut have always been very good, 2 pairs of skates plus accessories ordered from here over the past few months, super fast delivery and excellent quality products. Would recommend!
Deanna Kingsbury
Deanna Kingsbury
Nov 26, 2021
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Placed an order using a gift code but had the full cost of the purchase taken from my bank account, contacted live chat to request a refund and was told it would be sorted out that day. Three days later I hadn't heard back so I reached out again and was told there was no note on record but they would sort it out for me. A week later still hadn't heard back or received a refund so I had to contact them again, but this email and further attempts at communication were completely ignored. Absolutely terrible customer service overall.
Ste Devaney
Ste Devaney
Nov 10, 2021
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Ordered two sets of skates, both on next day delivery (paid extra for this service). The following day (when they were supposed to have been delivered I had a message saying they were due to arrive in store in 4 days time and they'd be in touch with info on when the skates would be delivered.
Have replied to the email asking for a call back, as I've tried calling numerous times only for it to bounce between ringing out and some repetitive music.
Denby Charl
Denby Charl
Oct 21, 2021
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Big thank you to Cara for helping me with my first purchase and going through with me on how to use and setup everything. I bought with confidence thanks to Cara
Rachel E.
Rachel E.
Oct 14, 2021
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Amazing service! I was having an issue with my quad skates which I bought from Skatehut online and customer service suggested I take them into store. The toe stop was jammed inside the plate, the staff managed to remove it and replaced the faulty plate for free. I am so grateful! Didn't get the name of the guy who helped me but cannot thank him enough.
Naliboi
Naliboi
Sep 16, 2021
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Left happy with my experience shopping here. The employees at the till, Andy and Jacob were exemplary in their customer service, both to myself and with others.
They spent plenty of time with myself (a complete beginner) to make sure I felt welcomed and also fully understood what I was getting myself in for. They also made very sensible recommendations on good safety equipment as well as a really nice complete board within my budget. Lots of helpful tips on maintenance work, modifications, training spots, and upcoming sales.
Chris J.
Chris J.
Oct 28, 2017
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Spent twenty minutes waiting for my sons scooter to be dealt with- which it clearly wasn't then had to wait ten minutes to be told they could not dealt with it - very annoyed I then left the shop- only to find they had then sold my son new wheels for £20.00 - previous experience has been good - I will avoid in future really frustrated- how they treated us.
Awful service - embarrassingly bad.
Chris
Stourbridge.
Andy H.
Andy H.
Apr 20, 2017
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Great place, went to get some pads for my son for his skateboard. The guy who served me really put the effort in to try and make sure we had the size, made slightly harder as my son wasn't with us! But was reassured that if they didn't fit as long as we kept the receipt we could take them back and exchange for the right size. Couldn't have been more helpful.
Peter M.
Peter M.
Dec 02, 2011
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I was going to mark down to one star, but on second thoughts, and exchange of e-mails changed my mind.
MOST IMPORTANT My recommendation would be, if you can, is visit the shop. Dealing with them online was a pain. The reaason i suggesting going to the shop, you can see what you are buying, and, yes, their prices are reasonable.
They tell me that their website was changed as from October 2011, and I presume it still experiencing teething problems.
NOTE: I've taken out the names. Included the recent correspondence, it is in the order lastest e-mail first:
Dear Dr ??,
Apologies for the typo