We are an independent IT support Company specialising in the delivery of high-quality IT support and telephony service provision to small, medium, and corporate businesses nationwide. There is not a one size fits all service that works in IT support, we are aware that bespoke solutions are required for each business with different requirements.
Our commitment to Service First has enabled us to maintain over 35 consecutive years of stable business growth in a dynamic industry, with a strong established client base of continued business IT support renewals, year on year. JBC allocates a dedicated support team to each client. Our approach ends any pre-conception that an IT Helpdesk generally has no knowledge of customers personally or how their business operates.
Our commitment to Service First has enabled us to maintain over 35 consecutive years of stable business growth in a dynamic industry, with a strong established client base of continued business IT support renewals, year on year. JBC allocates a dedicated support team to each client. Our approach ends any pre-conception that an IT Helpdesk generally has no knowledge of customers personally or how their business operates.
Services
We provide a thorough investigation into the clients' present and future requirements whether they are looking for an IT systems upgrade an installation or an IT support service, understanding the plans of the business allows us to agree an IT strategy. This knowledge combined plays a big role in a positive outcome of our IT relationships with our clients.
Gas Data Limited specialises in renewable natural gas analysis and its critical data access and management. When the present CEO took control of the business, its growth accelerated, and development became imminent. The IT systems needed further expansion and strategic change to meet the new demands for future.
Mortgageforce Limited is a long-established business, partly owned by a top 10 building society and specialising in connecting potential borrowers of residential and commercial finance with a regulated broker.
As part of the Mortgageforce plan for growth and development, there was a requirement to reduce the number of Office based users and at the same time increase the number of remote agents who required access to applications and services remotely.The IT hardware and infrastructure was dated, the software systems in use were bespoke, expensive to maintain and support and insufficient to meet the demands of the business going forward.
As part of the Mortgageforce plan for growth and development, there was a requirement to reduce the number of Office based users and at the same time increase the number of remote agents who required access to applications and services remotely.The IT hardware and infrastructure was dated, the software systems in use were bespoke, expensive to maintain and support and insufficient to meet the demands of the business going forward.
The dental practice needed an IT update, we required some honest genuine advice and assistance. The practice was using specialist dental Software by Software of Excellence, all software systems require the correct performance of Operating system and hardware systems in place along with Internet access, secure email, systems protection, a robust back up to GDPR standards and a fast, reliable, and efficient IT support service.
The GLB Property Services business needed an IT system that could be designed for business growth from the outset, it was necessary for us to add additional users to our network and for all users to have access to the same data and use the same applications. While the business was expanding rapidly, having time to consider the best fit for our long- term IT needs seemed challenging.
Reviews (5)
Gemma Barnsley
Aug 07, 2021
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Charnjit Saranna
Aug 06, 2021
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Positive: Professionalism, Responsiveness, Value
JBC have been our IT providers for nearly 15 years, the Team are great quick to respond and will always find a solution. They have supported our Business as it has grown and adapted their services accordingly. Nothing is too much of a challenge for the Team
JBC have been our IT providers for nearly 15 years, the Team are great quick to respond and will always find a solution. They have supported our Business as it has grown and adapted their services accordingly. Nothing is too much of a challenge for the Team
Peter Cieslak
Jul 29, 2021
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JBC provide my business with IT support for many years now. Their response time is excellent. They value their clients greatly and always proactively ensure our systems are fully operational and working on the optimal level. Their engineers' experience is vast, covering aspects of Microsoft Office applications to back-end servers infrastructure. JBC also manage our telephone systems really well. Engineers build personal relationships with our staff to better understand our needs and improve continually. We're delighted with JBC's contribution to our success.
Steve Horsley
Jul 22, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
JBC provide a first class service. The team are all very friendly, approachable, very very knowledgeable, always available to assist and find a solution. No IT issue is too small or too big. The team at JBC save me a lot of time and stress; our firm would be lost without them. Thanks JBC
JBC provide a first class service. The team are all very friendly, approachable, very very knowledgeable, always available to assist and find a solution. No IT issue is too small or too big. The team at JBC save me a lot of time and stress; our firm would be lost without them. Thanks JBC
Nicole Harley
Jul 16, 2021
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We use JBC for our dental support and we can not fault them. They are always on hand to give us the support and help we need. No job is too small either. They are based locally as well so when we need a call out they can get to the practice ASAP! Brilliant company and always pass their name to other companies looking for a new IT support company.
