Baldwins Travel Group is an award-winning travel agent in Kent and Sussex, recognised by the travel industry as the leading independent travel agent in the South East. We're proud to have been awarded 'Travel Agent of the Year - London and the South East' for 12 consecutive years, and to have been crowned 'National High Street Travel Agent of the Year' four times since 2014.
Baldwins Travel represents the best of high street travel and corporate travel management agencies. Whether you're looking for late deals, package holidays, flights, cruises, ski holidays a wedding or honeymoon abroad, or a tailor-made itinerary designed to meet your every need, our travel experts will bring the human touch to finding the best travel solutions for your aspirations and budget.
Baldwins Travel represents the best of high street travel and corporate travel management agencies. Whether you're looking for late deals, package holidays, flights, cruises, ski holidays a wedding or honeymoon abroad, or a tailor-made itinerary designed to meet your every need, our travel experts will bring the human touch to finding the best travel solutions for your aspirations and budget.
Services
Baldwins Travel has eight branches in Kent and Sussex, and is one of the few independent, family-owned, travel agency groups in the South East of England. We're also part of The Advantage Travel Partnership.
With 350 members in over 700 locations, this gives us access to the kind of buying power that allows us to offer the best rates on a huge range of holidays, whilst keeping the personal touch and the family feel that our customers enjoy in our travel agency branches.Many of our team of over 70 travel professionals have been with Baldwins Travel throughout their travel careers.
With 350 members in over 700 locations, this gives us access to the kind of buying power that allows us to offer the best rates on a huge range of holidays, whilst keeping the personal touch and the family feel that our customers enjoy in our travel agency branches.Many of our team of over 70 travel professionals have been with Baldwins Travel throughout their travel careers.
Baldwins Travel has been established for over 120 years, and has grown to become the largest independent, family-owned travel agent in Kent and Sussex. It's always been family owned, first by the Baldwins family, and then by the Botting family, and was bought by Ron and Sally Marks in 1991.
Now run by Chairman, Ron Marks, wife Sally, and sons Nick and Chris as Joint Managing Directors, we have eight high street travel agents, in Tunbridge Wells, Cranbrook, Lewes, Maidstone, Sevenoaks, Tenterden, Tonbridge and Uckfield, all recently given a fresh new look.
Now run by Chairman, Ron Marks, wife Sally, and sons Nick and Chris as Joint Managing Directors, we have eight high street travel agents, in Tunbridge Wells, Cranbrook, Lewes, Maidstone, Sevenoaks, Tenterden, Tonbridge and Uckfield, all recently given a fresh new look.
I have worked in travel since 1975, working in Sussex, London and Kent, and joined Baldwins Travel as the Retail Manager in 2001. I am still passionate about travelling and enjoy leading a successful experienced travel team in helping our clients to plan authentic experiences in far-flung places, or a well deserved beach and flop holiday in the sunshine.
Welcome to Baldwins Travel Tunbridge Wells, your local independent high street travel agent, and part of the multi award-winning Baldwins Travel Group. Our team of experienced travel consultants is here to give you friendly, expert travel advice, helping you to find the best holiday and business travel solutions for you.
Welcome to Baldwins Travel Cranbrook, your local independent high street travel agent, and part of the multi award-winning Baldwins Travel Group. Our team of experienced travel consultants is here to give you friendly, expert travel advice, helping you to find the best holiday and business travel solutions for you.
Reviews (10)
Keith Bridgland
Dec 03, 2021
Report
Michelle Bruce
Jan 04, 2021
Report
Lance organised a trip for us to Bangkok and then Krabi, and everything was perfect, all the flights, transfers and taxis arrived on time and we had the most amazing holiday, we would definitely recommend Baldwins, will 100% use them again and would recommend their services to others. Thank you Baldwins
Sue McNamee
Dec 20, 2020
Report
Olly Loosemore
Nov 17, 2020
Report
Having dealt with Baldwins Travel for both a couple of personal trips, and a big corporate Christmas function, I can say that I'm truly impressed by all their staff. Lancelot especially has come up with some wonderful suggestions on my personal trips, which I wouldn't have even known about.
Unfortunately since my previous review my opinion has changed!
Unhelpful staff who show no compassion or willingness to help sort a situation out.
Have now been waiting for 124 days for a refund for a cruise that MSC cancelled in April.
Legal proceedings have now begun to claim back monies owed to me, over
Unfortunately since my previous review my opinion has changed!
Unhelpful staff who show no compassion or willingness to help sort a situation out.
Have now been waiting for 124 days for a refund for a cruise that MSC cancelled in April.
Legal proceedings have now begun to claim back monies owed to me, over
Rob Shorrick
Sep 04, 2020
Report
Baldwins Travel in Tunbridge Wells worked together with Experience Travel to organise a fantastic holiday for us and another couple to Vietnam and Cambodia. The whole experience was excellent, very well organised and very well planned / thought through. I would like to thank Matthew at Baldwins and James at Experience for all their help and professionalism.
Jean Salmon
Jul 19, 2020
Report
Frances Rowe
Jul 14, 2020
Report
Baldwins have been our travel agent of choice for several years. We have enjoyed many holidays abroad arranged by them, including to the U.S., Europe and the West Indies, and consider them second to none in the care they take with every aspect of our time away, whether as a couple or involving the whole family, so special thanks to Kim and the team. On one occasion, we were obliged to postpone our holiday for a few weeks for personal reasons, and it was such a relief to have Baldwins' professional expertise liaising with the hotel and the carrier on our behalf. We have no hesitation in rating Baldwins
Charlotte Ainsworth
Jun 06, 2020
Report
Excellent service from Katie at Baldwin’s. I haven’t used a travel agent for nearly 20 years but this year with 4 kids and 4 adults all with different requests I needed some help. Katie was fantastic and really understood the type of holiday we were looking for. She has taken all the hard work and stress out of booking and I will definitely be back!
Amanda Mays
Nov 05, 2019
Report
We have used Baldwins Travel a few times to book our family holidays and have always been very impressed! Trish and Janet particularly stand out for excellent customer service. They are good at recommending resorts and hotels and always find a great price - normally finding ways to add in little extras too! We thoroughly recommend and plan on using them again for a new adventure next year.
Tabitha Beasley
Oct 02, 2019
Report
Used Baldwins Travel to book a family holiday in the Easter Holidays, the service and knowledge received was fantastic, Charles was very informative with ensuring we had everything we need including the DVLA check I was unaware of. Highly recommend using Baldwins Travel, will be booking with them again!
