Pall-Ex is an expert in palletised freight delivery locally, nationally and internationally, with over 25 years of quality palletised shipping experience. Pall-Ex is the pallet shipping network trusted by thousands of customers to ensure safe, swift and certain pallet delivery to destinations all over the UK, throughout the European continent and across the globe.
We are recognised as the No. 1 network for quality due to our commitment to customer service underpinned by our network-wide ISO accreditations. We're also owned by our UK shareholder and UK senior management team, which means the entire network is united in its goal for achieving excellence together.
We are recognised as the No. 1 network for quality due to our commitment to customer service underpinned by our network-wide ISO accreditations. We're also owned by our UK shareholder and UK senior management team, which means the entire network is united in its goal for achieving excellence together.
Services
We pride ourselves on our commitment to delivering an outstanding, trusted and efficient service for all of our customers. Pall-Ex (UK) Ltd is a recognised leader in palletised freight distribution. We are an award-winning network of independent hauliers comprising over 100 shareholder members and four subsidiary depots.
Our vision is to be the leading palletised freight network operator in the UK, Europe and any other worldwide markets in which we operate, continuously striving to achieve excellence in every aspect of the organisation's activities. Our mission is to be the leading palletised freight distribution network for quality of service and reliability in all markets where the Pall-Ex Group brand is operating.
Pall-Ex's shareholder membership is for transport companies who are eager to innovate and succeed. The unique quality-driven ethos of the Pall-Ex pallet network coupled with a successful operational model enables your business to take full advantage of this well-proven logistics solution. It's why our successful pallet network membership continues to grow year on year.
Pall-Ex is a collaboration, between an award-winning hub and quality member hauliers who collect and deliver thousands of consignments every day. We're proud of our network and the people within it. We joined Pall-Ex because the mentality was different and we wanted to work with the network, not for it.
The decision to join a palletised freight distribution network has to benefit your business and I would love the opportunity to speak to you to see whether Pall-Ex is the right fit for you. We've come a long way in the last few years, not only would you join a quality membership but you also have the additional benefits of leading technology, sales expertise, marketing professionals and customer service support.
Reviews (9)
Alex Pancheva
Dec 14, 2021
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Simon Norman
Nov 27, 2021
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Next Level Advertising Solutions
Oct 27, 2021
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Didn't bother to collect the pallet on Monday, absolutely no communication as to why or whether they'll actually collect & I've had to refund the order now. Down £70 for absolutely nothing &had to refund a £500 order. Absolutely useless. Don't bother offering your services if you can't actually get things from A to B.
Jamie
Oct 15, 2021
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Mark Addison
Jul 15, 2021
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Kindness Ark
Jul 13, 2021
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Daniel Walton
Jun 10, 2021
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Terrible company avoid at all cost, arranged 2 delivery days for a pallet delivery through there partner DBL
Logistics which have not arrived.
They called to arrange delivery, they would not give a time only that it would be between 9&5 on said day. They then didn’t bother to turn up or notify us they were not coming. After chasing them and being on hold for 30 minutes they arranged a second delivery for the following day (today) and again have not turned up. AVOID PALL-EX & DBL LOGISTICS THEY ARE RUBBISH AND HAVE NO REGARD FOR THEIR CUSTOMERS!
Logistics which have not arrived.
They called to arrange delivery, they would not give a time only that it would be between 9&5 on said day. They then didn’t bother to turn up or notify us they were not coming. After chasing them and being on hold for 30 minutes they arranged a second delivery for the following day (today) and again have not turned up. AVOID PALL-EX & DBL LOGISTICS THEY ARE RUBBISH AND HAVE NO REGARD FOR THEIR CUSTOMERS!
Kimberley Taffinder
May 25, 2021
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Appalling customer service. Had me waiting in all day. Said I would be charged for re delivery if not in then phoned at4. 30 to say no delivery today will be next week. Not the fault of the man delivering the news but he needs training in customer handling as no finesse whatsoever and still had another 6 to ring. How many had he rung before me. Promised Monday morning.
Sandeep Singh Virk
May 11, 2021
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