Mapac Group
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Mapac Group
Established in 1955, Mapac are a friendly, family run organisation. Famous as the inventors of the School Bookbag, Mapac have supplied over 20,000 schools all over the world. Mapac have moved on from being only a Bookbag supplier and today work with every major brand of school wear and can supply anything from basic to bespoke.

Mapac are not the biggest supplier of uniform in the UK but if our customers are to be believed, we are definitely the best. With our own on-site printing and embroidery company we have complete control over the entire production process. This enables us to ensure customers receive consistently high-quality standards, continuity of colour and style, as well as a fast and reliable delivery service.
Reviews (10)
Kay Hannaford
Kay Hannaford
Jan 01, 2022
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Not great customer service or communication. The PE tshirt I bought, shrunk after the first wash. They seem to know parents can't get uniform anywhere else so don't care about quality or price or good customer service.
Haley Palmer
Haley Palmer
Dec 08, 2021
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Ordered online, delivery takes a little while but the items are always made really well. Communication is wonderful and I've never had any trouble that mac pack didn't have a valid explanation for. Actually the only trouble I've ever had was in 2019 due to covid and Macpac sorted things fairly quickly given the circumstances so 10/10
Rina Selva
Rina Selva
Oct 15, 2021
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Extremely slow. I understand that before the school year begins they are quite busy. But during the term I do not see the reason why a couple of sweatshirts and a polo shirt should take so long! Ordered on 29/09 and still waiting... Have I had an alternative supplier, I would not hesitate to order for them and not Mapac.
Saima Shopper T.
Saima Shopper T.
Sep 29, 2021
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Ordered uniform before the cut of date stated. It has still not arrived and kids go to school on Monday. I have tried calling and emailing.
No response. Unfortunately this is the only place I can get the uniform from because the school uniform is not available in early years etc.
Jennifer Teese
Jennifer Teese
Sep 27, 2021
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Order placed before the 2nd August deadline for delivery before school starts - kids have now been back 2 days and still no uniform delivery. Have emailed twice to track the order but these have been unresponsive. Will be using our local uniform shop in future for all school supplies.
Maria Hurley
Maria Hurley
Sep 26, 2021
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Ordered school uniform online 27th July 2021, my grandson starts school today 2nd Sept and I'm only going there this morning to pick up part of the order.customer service is appalling for online orders no communication from them to say its late, I have cancelled most of my order as I had to go out and purchase most from elsewhere. Last year was no better, we shall be complaining to the school.
Michele Manzi
Michele Manzi
Sep 16, 2021
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We ordered school wear on 01/08/2021 and today (07/09) we are still waiting for the delivery. In addition, no one is answering our emails or calls. Be careful if you decide to buy from them..
Tracey Wilson
Tracey Wilson
Sep 14, 2021
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Have they gone out of business?
I placed an order six weeks ago and have tried but can't get hold of them. I emailed, called (had to leave vm as no-one answered).
The children have started school without some if the uniform. The school is aware as lots of parents have complained about this supplier.
Sean Dumburs
Sean Dumburs
Sep 08, 2021
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Extremely poor service. Uniform ordered before the August 2nd cut off and promised it would arrive in time for the new school year. They failed to deliver. Refused to answer any emails. Only after a lengthy phone call did they agree to send the items they had which included socks and bags and no branded uniform because they still need to be printed. This company is taking liberties with their poor service because they think people will come back to buy from them because they have too. I'll be giving feedback on the poor service to our sons primary school and suggest they find another supplier.
LaVanilla
LaVanilla
Sep 07, 2021
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I ordered uniform in July which hasn't arrived. None contacted me. My friend went into the shop to get some much needed items for me but staff were very rude and didn't serve her. Shame we have to use this shop.