With a professional stairlift advisor on hand to explain the various features of the equipment on display, you may try as many as you wish. We understand that sometimes it may not be possible to visit us, so we can send a friendly experienced advisor to come to your home. My husband was having trouble mounting the stairs and was subsequently taken into hospital for investigation.
I considered a Stairlift would be the solution so contacted EMS. Their friendly General Sales Manager visited the next day, explained everything, and gave me a quote which I subsequently accepted. Mrs Harrington's daughter phoned and asked if I could pass her comments on to the management on how well the installation was carried out and what a pleasant and helpful person Jack was.
I considered a Stairlift would be the solution so contacted EMS. Their friendly General Sales Manager visited the next day, explained everything, and gave me a quote which I subsequently accepted. Mrs Harrington's daughter phoned and asked if I could pass her comments on to the management on how well the installation was carried out and what a pleasant and helpful person Jack was.
Services
Operating since 1988 as one of the oldest stairlift specialists in the UK, EMS Lifts has built up a wealth of expertise in the sales, installation, service and the maintenance of stairlifts, through floor lifts, step lifts, bath lifts and hoists. If EMS doesn't have a solution for your stairlift or vertical lifting requirements, there probably isn't one available!
We believe our ample showroom provides the perfect environment. Once you step inside you'll be greeted by a professional advisor who will be on hand to explain the various features of the equipment on display and give you a tour of the showroom. You'll also be able to try as many as you wish, as well as being able to see our range of ramps and lifts.
We can assess your home and needs and give you a free, no obligation quote with no pressure to buy. At EMS Lifts we do not believe in pressure sales. We have friendly, expert advisors who adhere to the British Healthcare trust association Code of Practice. They will explain in-depth all of the different options available to you and provide you with a firm written quotation and let you take your time to go through it.
Here at EMS Lifts, we have a wide variety of stairlifts, ramps and lifts to suit every need. Unsure which solution would be best for you? Head over to our Stairlift Guide to help better understand what you need. If you're still unsure, please give us a call. May we say how pleased we are with the stairlift and a massive thank you to Jack who carried out the installation, an excellent worker, polite and got on with the job without any mess.
We always strive to deliver a great customer experience and are careful to constantly monitor the service that we provide. Just recently we completed a survey that reported 99% of our customers would recommend our services to others. It gives us great pleasure to hear about how our products have improved independence and value of life.
Reviews (10)
Ian Williams
Oct 19, 2021
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Gerard Graham
Sep 06, 2021
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My wife had stairlift fitted 30/09/2021 .from the bottom of the stairs is very good but as the stairlift at the top of the stairs just a 3rd on the top step landing
.does not fully land on the landing.my wife needs help to get of the stairlift at the top.she can not use it with out help all the time.not very safe?.
.does not fully land on the landing.my wife needs help to get of the stairlift at the top.she can not use it with out help all the time.not very safe?.
Carol Clarke
Feb 09, 2021
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We had a stair lift fitted by EMS that needed to go up 2 flights of stairs. From the first appointment to the fitting of the stairlift everyone from this company has been caring, considerate , friendly and professional. They listened to our requests of what we wanted and what we didn't want. Every step of the way service was 100% and we recommend this company to anyone considering getting a stairlift. We are so pleased with our stairlift and it has made so much difference to my husband's life.
Sean O'HUaillaigh
Dec 03, 2020
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Simon Taylor
Oct 23, 2020
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Fiona Robinson
Sep 21, 2020
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Gillian Ward
May 30, 2020
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Thank you so much to all the team at EMS for installing the Stairlift for my Mum and Dad. From my first contact with Kim, the visit to the showroom, the subsequent survey that Matt undertook at their house, to Jack installing the Stairlift, everyone was so professional, courteous and considerate. Every measure was taken to ensure compliance to COVID safety regulations which made my Parents feel completely reassured. The whole process was quick and efficient which has removed all the worry we had for our Parents safety during these difficult times when we are unable to be there.
I would have no
I would have no
Lesley Rudkin
Dec 08, 2019
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I have had brilliant service from EMS Stairlifts from start to finish; Steve, who came to measure up at the outset, to Ian, who came to fit the stairlift. Everything about the stairlift was explained thoroughly, and Ian made sure I was fully competent with it before he left.
I have no hesitation in recommending EMS to anybody else:I cannot praise them highly enough.
Thank you so much to Steve, Ian and the rest of the team.
October 2019
I have no hesitation in recommending EMS to anybody else:I cannot praise them highly enough.
Thank you so much to Steve, Ian and the rest of the team.
October 2019
Jessie Redford
Jan 02, 2018
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Just wanted to say a huge thank you to EMS for the amazing service and help you gave in finding the right stairlift solution for my Grandma. It's a huge relief to know she's safe to go up and down the stairs as she pleases, and it has greatly improved her confidence and independence. Not only that but you were also able to provide a service plan so that if anything should ever go wrong with the stairlift that you'll be quickly on hand to fix and remediate the issue, it gives great piece of mind! Many thanks again, I shall continue to recommend your company to everyone!
Heather Stanton
Sep 12, 2017
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Purchased before expected discharge from hospital. Nothing wrong with the stair lift but I was completely mislead by Matthew when he came to survey, and I only agreed the purchase on the information he gave me; I asked him what happens when we no longer needed the stair lift and he told me they buy them back if under three years old but not if they are older as they can't sell them on. The way it was said gave me the impression there was a sliding scale of buy back price, although he didn't say this. I then asked what would happen if my father didn't get home at all and was told not to worry they