Kensa Heat Pumps
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Kensa Heat Pumps
Whether you're a homeowner, self builder, developer, landlord, or business, find the perfect ground source heat pump for your project with Kensa's heat pump solutions. Kensa's design & support services coupled with a comprehensive range of ground source heat pumps ensure homeowners enjoy significant energy efficiency, bill savings & a guaranteed 7-year income through the Domestic RHI.

Kensa's grounds source heat pump make commercial sense for businesses, providing a long-term, low-cost & low-carbon heating & cooling solution. Utilising Kensa's Shared Ground Loop Array & our project management services, new-build flats & houses can achieve carbon compliance & enjoy low heating bills & billing independence.
Services
Maximise the Domestic Renewable Heat Incentive (RHI) income and reduce carbon emissions with the Evo's high efficiency. Experience the pros of renewable heating, hot water and cooling without the cons of pricey bills. Leave the hard work to the Genesis System Manager - a clever system that optimises the Evo's performance.
Heat the smallest of properties with a system that fits inside the airing cupboard or kitchen cabinet. Using a non-flammable refrigerant, the Shoebox comes without the risks, servicing and expenses of fossil fuel systems. As part of a low-carbon network, a Shoebox per dwelling allows for independent heating and billing.
Boasting three-phase models up to 75kW, the series' modular units provide flexibility to match and balance the heating demands of commercial buildings. To efficiently meet fluctuating demands, multiple units can be connected together in a cascaded system. Depending on your project type, there is a range of funding options that we can advise you on.
Reviews (11)
Andrew Hopson
Andrew Hopson
Jan 19, 2022
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Recently had a 13 kw Evo installed and I am very pleased with its performance. In fact it is better than my 12kw oil boiler which it replaced and it exceeds its quoted performance.. That said it would benefit with the energy meter being readable from the front panel which is over engineered being far to heavy/fancy and has to be moved to access same. Again the rear top cover could include preformed knockouts for the pipes or indeed be manufactured from a softer material to aid installation. I also think that the vibration noise although not loud could be improved by the use of plastic plumbing
Iain Milligan
Iain Milligan
Jan 13, 2022
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Diagnosis of a fault with an 8 year old twin compressor 24 kw heat pump was carried out remotely by Carl Jackaman of the Kensa technical department in conversation with an electrician on site today. The diagnosis and solution were completed successfully. Carl could not have been more helpful or patient in taking the electrician and myself through every step required, including the arrangements for the spare parts to be despatched.
5 stars thoroughly deserved.
Iain Milligan
11 January 2022
Julie M.-H.
Julie M.-H.
Dec 20, 2021
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My son has a Kensa Heat Pump that isn't working. His landlord is no help! My husband phoned Kensa and an engineer tried his best over the telephone to give advice to get the pump working. Almost successful but we didn't have the tools needed. They were able to recommend sustainable energy engineers to assist. Excellent service from Kensa.
Dana Ford
Dana Ford
Oct 24, 2021
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The Kensa Technical Support team are excellent. They are always happy to help with issues and really go the extra mile. Twice now they have sent out part replacements free of charge (when we are actually out of warranty) and have talked us through the installation in order to save us from calling out a plumber. Carl has been really really helpful, and Tom has also been excellent in the past.
Damian Valentine
Damian Valentine
Oct 23, 2021
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This is a comment about Kensa support.
My 12-year-old heat pump developed an intermittent fault by which the pump failed to start. It got worse over a few days until it no longer worked at all. (Not surprising in such an old machine).
I phoned Kensa support and in seconds I had a diagnosis, and a new part was on it's way to me. As I didn't want to fit the part myself, the support people put me in touch with a local plumbing and heating expert. Unfortunately, he fell ill and took time off work, so my wife and I took on the task ourselves, following telephone guidance from Kensa support.
Incidentally
Jane S.
Jane S.
Oct 15, 2021
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The installer of our Kensa heat pump retired some years ago but Kensa Technical support have provided excellent service and information over the phone and on line. We could not ask for more. Excellent company. Would recommend.
Kevin Ferguson
Kevin Ferguson
Oct 12, 2021
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Tom, was extremely helpful in assisting in a technical issue I had with my Kensa heat pump. The pump has been working well for the past 10 years without any major issues. The pressure had dropped and Tom remotely assisted in solving the problem which saved me time and not doubt expense. Thank you very much
Darren Harvey-Regan
Darren Harvey-Regan
Sep 13, 2021
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Excellent ‘after-care’ and technical help on a product installed many years ago in a property I’ve just moved into. It’s reassuring to be able to go through the heat pump and clarify my understanding and solve pressure issues simply by being talked through it all on the phone. Thanks for your time folk.
Lisa Morgan
Lisa Morgan
Sep 10, 2021
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The after sales service provided by Kensa has been exemplary. They have been easy to contact, always very helpful and have reliably followed up on everything they promised as well as keeping us informed on a regular basis. They have gone over and beyond to ensure we are satisfied with their product. I would highly recommend Kensa to anyone considering a heat pump.
Allan Trayes
Allan Trayes
Jul 12, 2020
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We installed our heat pump in 2007, yes..13 years ago. It has been an excellent and reliable investment that has performed exactly as planned. Support from Kensa can only be described as outstanding. Any call for support is quickly answered by knowledgeable engineers, who work with you to diagnose and resolve the fault or diagnose the issue and then send the right resources to fix the system. They clearly keep a sense of ownership and pride in what they make and install and are patience personified in the way they deal with lay customers. Top marks from me and thanks in particular to Tom with a
Rob Godders Godfrey
Rob Godders Godfrey
Mar 09, 2015
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Always dealt with kensa, been to turo a must for installers, great tech guys that will always help.
Rob Godfrey plumbing and heating ltd Bj babb ltd