I Need A Mobile was launched back in 2010 with humble beginnings by young entrepreneur, Kasim Javed, who was struggling to pay his university fees. With the aspiration to complete university, Kasim used his experience working as a part-time sales adviser for major mobile network retailers to establish a mobile phone recycling company.
The concept of a "Second Hand Phone" at the time was seen as a "risky purchase" with a high chance of being faulty and therefore deterred potential buyers. The main places at the time to purchase a second hand phone was by sellers on the likes of eBay and Amazon or a local retail store. However, this led to a lack of confidence in second-hand phones due to common occurrences of faulty and fraudulent transactions.
The concept of a "Second Hand Phone" at the time was seen as a "risky purchase" with a high chance of being faulty and therefore deterred potential buyers. The main places at the time to purchase a second hand phone was by sellers on the likes of eBay and Amazon or a local retail store. However, this led to a lack of confidence in second-hand phones due to common occurrences of faulty and fraudulent transactions.
Services
Our vision is to offer the highest value to consumers for their old devices. We understand how expensive mobile phones have now become and one of the best ways to reduce this cost is by trading in your old phone. We have made this process as easy and simple as possible. I Need A Mobile began as a mobile phone recycling company back in 2010.
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If your order was made before 2pm on Monday to Friday, we will post it out on the same day and you will receive it the next working day. If your order was made after 2pm on Monday to Friday, we will post it out on the following working day and you will receive the order the day after. If your order was made on Saturday or Sunday, it will be posted out on Monday and you will receive it on Tuesday.
We supply wholesale smartphones and tablets to retailers, distributors and other businesses. Create a wholesale account to see our live inventory. Whether you wish to reduce your overheads or a new start-up, you can buy stock from us and we will deliver directly to your retail customer. We have refined the systems required to manage your smartphone inventory for both retail and wholesale.
Reviews (15)
Steve Royle
Oct 29, 2021
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Bryann Ciallaionn
Jul 30, 2021
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Yannick Olivier Orounla
Apr 07, 2021
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I have not heard about this company before and I was a little suspicious at first, but it is not a scam. I got an iPhone 11 pro in pristine condition from them. There were just some minor scratches and the screen has a yellow tint which may be a result of heavy use of the oled. Honestly I would not give it a pristine rating, but good. The device was delivered without any cable, charger or special box, so the delivery experience is not amazing.
Overall I can recommend them if you want to buy a second hand device, but do have in mind that the chosen device condition may not necessarily be as described
Overall I can recommend them if you want to buy a second hand device, but do have in mind that the chosen device condition may not necessarily be as described
Angela Davenport
Mar 27, 2021
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DO NOT BUY FROM THIS COMPANY!..Bought a phone for my son for xmas. it broke xmas day. they did repair it. but basically they sold me a faulty phone. As phone not been right since day 1. Now broke again but they wont do anything as been repaired once. Stopped answering emails. Do not put your trust in this company. They will let u down. my son is now left without a phone. DISGUSTING!!
Gail White
Mar 26, 2021
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My daughter bought a I phone from this company for her son's Xmas present it broke Xmas day all repaired and received it back. same problem again early March and they have advised her that the 12 month warranty only covers one repair she took a small loan out for this phone and there not even reply to her email mails anymore
Lee Holgate
Feb 05, 2021
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I've purchased 2 mobile phones with I need a mobile, 2x samsung s8+
My first phone was perfect.
My second phone was working perfectly but it was produced for the Asian markets, this means that my second mobile didn't come with play store apps and was not certified with google apps.
Very disappointed with my second device.
My first phone was perfect.
My second phone was working perfectly but it was produced for the Asian markets, this means that my second mobile didn't come with play store apps and was not certified with google apps.
Very disappointed with my second device.
Robyn Wilton
Jan 31, 2021
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I bought an iphone X from these guys in January and the ghost touch has progressively got worse.
Im way out of the guarantee/returns time frame but this is hugely frustrating as I now need to spend out on a new phone as this one is barely useable, and is especially dangerous when driving / using sat nav.
Very disappointing, wont buy refurbished electronics again.
Im way out of the guarantee/returns time frame but this is hugely frustrating as I now need to spend out on a new phone as this one is barely useable, and is especially dangerous when driving / using sat nav.
Very disappointing, wont buy refurbished electronics again.
Jakub J.
Jan 26, 2021
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Very poor service. Had an issiue with galaxy s9plus. Went to samsung store and they said phone has been fixed with non genuine parts (from china). Make it hard to get a refund and fix any problems. Stay away and purchase elsewhere. As the phone wont last long. Customer service team aint been very helpful(some are, most aint), had a rude attitude in fact.
Hope u go bankrupt
Hope u go bankrupt
Amy Oliver
Nov 24, 2020
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Sophie Bourne
Sep 28, 2020
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Shakil Ahmed
Jul 02, 2020
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Martin Headford
Jun 26, 2020
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Frances Almeida-Davis
Jan 11, 2020
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It always worries me a little buying second hand mobiles especially from a small independent company such as I Need A Mobile, but I was very impressed. They had excellent reviews, so I thought I would take the plunge and I've not regretted it one bit. The phone was exactly as stated and in a superb condition. I still have the mobile and I bought it a nearly 2 years ago now. Very competitive pricing as well compared to some of the bigger second hand resellers. I would not hesitate in recommending them on account of this.
Stuart Finlay
Sep 16, 2019
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Caroline Webb-Reynolds
Jul 04, 2019
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Bought an iPhone 6 as a gift for my daughter, within a week the phone packed up. Contacted the company who were less than helpful and we ended up paying £100 to get the start up issue repaired, so as you can imagine, I was overjoyed when I received an email from the company asking me to rate them! 1 star was generous ( the lowest you can select)
