An industry expert, Christina has a genuine passion for wellness products and the industry, forming the backbone of The Hot Tub & Swim Spa Company's brilliant customer service. With over 15 years' experience installing Hot Tubs, Swim Spas, Saunas and Pools, Theo has expertise rivalled by few. His determination personifies the phrase, "there is always a way".
Gil has been a pivotal member of the team since 2006. Her 14 years with us have given her unrivalled expertise and exceptional knowledge of all our products. Daryl joined our team several years ago. He's been to Sweden, Mexico & Canada to name a few places, working with suppliers to ensure his expertise and knowledge are second to none.
Gil has been a pivotal member of the team since 2006. Her 14 years with us have given her unrivalled expertise and exceptional knowledge of all our products. Daryl joined our team several years ago. He's been to Sweden, Mexico & Canada to name a few places, working with suppliers to ensure his expertise and knowledge are second to none.
Services
The UK's number 1 wellness expert, providing exceptional self cleaning hot tubs, swim spas, saunas and steam rooms, backed by 35 years of outstanding customer service. Owning a hot tub has the ability to transform your mental and physical wellbeing. Our hydrotherapy hot tubs have the unique capability to sooth muscles, refresh tired bodies and improve blood circulation resulting in a more peaceful night's sleep.
Our hot tubs range from around 4350. All of our hot tubs are available to purchase over a period of time using finance if required. Price is dependent on size, upgrade options, and packages you would like to include. Our Softtubs are the most energy efficient hot tubs to run, costing a mere 60-70p a day.
The easiest hot tub in the world to maintain and the world's only Carbon Neutral hot tubs. No other hot tubs are Self Cleaning. Our unique, patented, pressurised filtration and cleaning systems are the only hot tubs to filter and clean 100% of your spa water in only 15 minutes allowing for hassle free enjoyment all year round!
Our most popular and best selling hot tub is by far, the hydropool self-cleaning 670. With a no float moulded lounger and five additional seating options, family fun, entertaining and relaxation are instantly achievable. Benefiting from Hydropool's unique self-cleaning technology, filtering 100% of the water within the tub every 15 minutes, your upkeep and maintenance is completely hassle free.
The 5900 is the most popular hot tub within the Serenity range. This 6 person tub comes with 41 jets, 2 waterfall jets, 4hp pump, freeze protection, programmable filtration cycles, moon lights, electronic temperature management and the new 2020 user-friendly control panel.
As if this was not enough each seat's jet configuration is designed to massage and target a different part of your body, meaning one session in this hot tub will result in a hydrotherapeutic massage covering your lower body, back, neck and shoulders.With the highest standards of safety measures and ergonomic design to allow for all sizes, the 5900 is the perfect family hot tub for all ages with low running costs.
As if this was not enough each seat's jet configuration is designed to massage and target a different part of your body, meaning one session in this hot tub will result in a hydrotherapeutic massage covering your lower body, back, neck and shoulders.With the highest standards of safety measures and ergonomic design to allow for all sizes, the 5900 is the perfect family hot tub for all ages with low running costs.
Reviews (11)
Andy Taylor
Jan 11, 2022
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Bev Baker
Dec 30, 2021
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When we visited the showroom, all we knew was that we wanted a hot tub! We had no idea where to start or what to look for. Thankfully with expert guidance from Tracey, we made the correct choice and took delivery of the perfect tub for us. She kept us up to date with regards to the expected delivery date and ensured a smooth process throughout. All our questions were answered with confidence and nothing was too much trouble for her. The installation was hassle-free, even with a crane, and everything was explained clearly by the delivery team. We highly recommend Tracey and the company.
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Joely Buckland
Dec 20, 2021
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Charlotte Saward
Dec 11, 2021
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Naomi Catherine
Dec 03, 2021
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Gerry Whear
Dec 03, 2021
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George French
Nov 11, 2021
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ChrisC Allen
Oct 22, 2021
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I would fully recommend The Hot Tub and Spa Company. They are a professional and friendly team who's knowledge and expertise in hot tubs is second to none.
They provide an excellent after sales service too.
Unlike some companies who just want to sell the product and do not provide the customer with after care.
Thank you Christina Theo and your great team.
Product purchased Hydropool Whistler Creek Hot Tub.
They provide an excellent after sales service too.
Unlike some companies who just want to sell the product and do not provide the customer with after care.
Thank you Christina Theo and your great team.
Product purchased Hydropool Whistler Creek Hot Tub.
Sam Mason
Sep 17, 2021
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I can’t fault my experience from beginning to end. From the first day back in March when I visited to just take a look and get an idea, was greeted warmly by everyone and the service then taken over by Tracey Sharpe, it has been a pleasure. All my questions were answered, advice given, no upselling by convincing me to buy a more expensive product - but explanations as to what they felt would work for my situation and if additional upgrades were unnecessary. I was extremely grateful and impressed that nothing was forced upon me just to make a sale. For this reason I reserved my tub that day for
Angela Featherstone
Jul 27, 2021
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I ordered an Atlantis Hottub from The Hot Tub and Spa Company at Ruxley Manor. Gil was so helpful in helping us select the right one for our needs. Delivery time advices was spot on and Lee and colleagues did a fantastic job of installing and even took the packing away. I had a query on something and Tracy explained it to me so I understood. What a fantastic Company to deal with. The Hottub is amazing and being used daily. I would recommend this company to anyone without hesitation, and have the experience of using another supplier in the past for a previous product so can compare.
Paul May
Mar 30, 2021
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Excellent sales service from Gil, very kind, professional and super helpful. Tom is great on product support and ongoing maintenance. Theo, the owner, is a lovely person, responsive and thoughtful. The team are always willing to go the extra mile to assist. John and his team were excellent on groundworks and installation, perfect with no issues and willing to, again, go the extra mile to ensure our installation looks excellent. We have a 19EX SwimSpa and 970 Hot tub and couldn’t be happier.
