Hempstead Valley
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Hempstead Valley
We have a range of safety initiatives that we will need everyone to follow. From time to time, this may mean that you are inconvenienced, and we ask you to bear with us during this unprecedented period. We have adopted a one-way system and you will be asked to 'keep to the left' throughout the centre in order to maintain social distancing.

Please see the list of retailers below. You will notice signage in the Centre around social distancing and ways of movement. We would urge all our visitors to adhere to these measures and request you respect our staff on site who at times will be assisting with control of customers in the Centre for the safety of everyone.
Services
Hempstead Valley is home to over 50 retailers all under one roof, late night shopping until 8pm, free parking (for up to 6 hours) and located just minutes from the M2. With over 50 retailers all under one roof, late night shopping until 8pm, free parking and located just minutes from the M2. Dine alfresco at The Venue this summer for a family feast!
Hempstead Valley is situated in the heart of the local community and boasts a strong, loyal customer base. We work closely with local community groups helping them in various ways including access to the centre to raise awareness, sponsorship of local Hempstead events and support for their fundraising activities.
Space is available in a number of prominent, high footfall areas within the centre on a weekly basis for companies wanting to carry out experiential marketing, promote their products, services and brands. The centre is home to one of the largest Sainsbury's in Kent and Medway's largest M&S with a Food Hall.
Hempstead Valley is wheelchair friendly, with shops, restaurants and main entrances fully accessible at ground floor level. M&S, Sainsbury's and TK Maxx trade over two floors with the 1st floors being accessed either by lift or stairs (M&S additionally has escalators). Sainsbury's Cafe and M&S Cafe are both located on the first floor.
If your query relates to a specific shop, please call the shop directly, we cannot transfer your call. To find specific store telephone numbers go to the 'shops' tab where every store at Hempstead Valley is listed, including their telephone number. If your enquiry is general, please fill in the form with your enquiry and the best contact details for us to reply to.
Reviews (19)
Sara
Sara
Jan 13, 2022
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I only went to Hempstead Valley as I knew there was an M&S.....a larger store. To be honest, I dont really know a lot of the other stores......they look a bit like those that pop up around Christmas and also a few Travel agents. Nice and clean though....so.nothing negative 😁
Dave Lane
Dave Lane
Jan 06, 2022
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Big update on the outside. Still alot of work going on around the building but all looking fir the better. Nice to see a charity shop inside now for Demelza, be interesting to see what happens with the empty Argos store now they are inside Sainsburys.
J. Lovell
J. Lovell
Jan 06, 2022
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Holland & Barrett M&S and Sainsburys had everything on my shopping list and I'm v happy. The results of the building works are beginning to show .. it looks grand and there were plenty of parking spaces.
Abigail Marriott
Abigail Marriott
Jan 02, 2022
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I went today as had some time to fill whilst in the area , well it was lovely , had some breakfast in the Sainsbury’s there and it was delicious, I don’t know the lady that was doing the table service today but she was just so lovely , you’d of thought we were in a restaurant, credit where it due . Shops were good and the Sainsbury’s supermarket was brilliant 🤩 I will definitely go back 👍🏻
Helena Gosling
Helena Gosling
Dec 26, 2021
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I love looking around here, I have all the shops I need without it being too big or overwhelming. Ample parking. Sainsbury's is good for a quick bite to eat.
Emily Sedge
Emily Sedge
Dec 24, 2021
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Hempstead valley has free parking which you don't often get now. It's not massive but it has plenty of good shops in. Just outside are some restaurants and coffee shops. It has a really good Large m&S, large sainsbury's and tkmax. As well as lots of other shops. Definitely worth a visit
Stephen Hildrew
Stephen Hildrew
Dec 11, 2021
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Free parking, polite staff.
A good assortment of shops.
We did our grocery shopping in sainsbury's.
Managed to get everything on our list at prices that were comparable with other supermarkets
Chantal Longley
Chantal Longley
Dec 10, 2021
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Lovely as all on the one level pretty much but a bit far to walk to where the bathrooms are unless you came in the car in which case is right by the underneath car park. Loved the fact that they'd got lots of Benches and the bus stop is near to the entrance🚏 ♡
Lawrence Hooker
Lawrence Hooker
Dec 08, 2021
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Everything looks tired. The refitted Sainsbury's looks older than when they started. Charity shops are moving in which is a sign that they can't let units. At least the parking is free. No better or worse than most other retail malls nowadays I expect.
Sheralee Taylor
Sheralee Taylor
Nov 28, 2021
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Lots of stalls inside the centre selling gifts. Santa's grotto looked nice all my kids are grown up now! Quite busy in the car park, however managed to find a space.
Louise Worrell
Louise Worrell
Nov 27, 2021
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Thank you to Darren from the Security team for looking after my dad Peter when he had a fall in the car park this evening - and to the lovely customer Steph too - you are so kind and spent time with my Dad keeping him calm and patching him up - Thank you 🙏🏻
Baylea Burrows
Baylea Burrows
Nov 18, 2021
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Amazing food and such a lovely environment, served by wonderful staff and entertainment on the weekend with DJ frank 👍🏼
Jessica Nyholm
Jessica Nyholm
Nov 16, 2021
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Fernie D.
Fernie D.
Oct 12, 2021
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Redevelopment continues so still some disruption but now the changes to Sainsbury’s seem to be complete, it’s a nicer shopping experience!
A good range of shops (mostly high street chains) and places to eat, parking is free and it’s easy to find. I feel safe within the shopping centre and it’s clean and has nice toilets!
Patricia Cordina
Patricia Cordina
Apr 13, 2020
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Love Hempstead Valley. Good choice of shops, free parking. Would like to see the food court open again though as it was handy after shopping to grab a quick meal, particularly if you have kids
Kirsty Walker
Kirsty Walker
Dec 20, 2019
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Thank you so much to Father Christmas and his brilliant Elves. Father Christmas shocked us all with his knowledge of ventriloquism and the ventriloquists of the UK, when my daughter asked for a dummy for Christmas. They were all so happy and chatted with us while waiting and were happy to answer the constant flow of math sums my daughters gave them. The staff are a credit to the store. This was my first time visiting and will be back. Thank you.
Gemma Louise Pocknall
Gemma Louise Pocknall
Dec 05, 2019
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We went to see santa today, there wasn't a line to wait in and we could spend as much time with santa until someone else lined up! The santa was brilliant with Ted and so were the elves! The elves were his favourite ❤️so friendly! Definitely recommend! It's been one of my favourite days out ❤️
Lesley Batchelor
Lesley Batchelor
Jul 31, 2019
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What a fantastic day .... went to bank to pay check in and ended up on a dinosaur adventure... then m and s they now have kids shopping trolleys.. my 8 year old asd thought it was amazing.. and my 7 year old… daughter as well... made it so much easier they shopped for dinner .. even had small bag each for there shopping... lovely time ty hv
Claire Mclaren
Claire Mclaren
Dec 16, 2018
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We went and visited Father Christmas today and I can honestly say he Is the nicest and most realistic father Christmas I've ever visited. I've been to many over the years and paid for the "best" but this man is truly bringing the magic of Christmas to lots of boys and girls xx Thank you x