Each consultation varies; it could be finding the perfect outfit for work or an entirely new wardrobe. I love it when I'm able to open someone's eyes to something new - there's such a wealth of opportunity across our fashion floor. Our Personal Stylists can help you find looks that work, to create a wardrobe that's unique to you.
Our Nursery Partners offer two free services - for before baby arrives, and for baby's first year and beyond. I feel privileged to be able to share my knowledge and offer advice, as many of my customers don't know what they do and don't need. I absolutely love it when my customers return to introduce their new arrival!.
Our Nursery Partners offer two free services - for before baby arrives, and for baby's first year and beyond. I feel privileged to be able to share my knowledge and offer advice, as many of my customers don't know what they do and don't need. I absolutely love it when my customers return to introduce their new arrival!.
Services
We're pleased to offer the services you know and love both in store and virtually, so you can access expert advice wherever you are and however you choose. From curtain fitting to choosing a carpet or flooring, our experts will answer your questions and guide you through the options. Our Home Design Stylists are here to show you how to make the most of your space, or finally tackle that interior project you've been thinking about.
Enjoy members-only offers, vouchers, exclusive events and more when you join My John Lewis. There are no points to count, simply sign up and start shopping with us to be rewarded. You'll receive regular rewards throughout the year and be automatically entered into our monthly competition every time you shop with us.
Spend over 1,000 on Home, Garden, Furniture & Lighting and spread the cost over 12 months, or over 24 months when you spend 3,000 or more. 0% APR Representative. Terms and conditions apply.* Over the past 18 months, our living spaces have been stretched in a myriad of extreme directions, from home school and office, to quarantine space and gym.
INTEREST FREE CREDIT AVAILABLESpread the cost of a new television over a period of 18 months, with Interest Free Credit available on selected models. 0% APR representative. Terms & Conditions apply.* Spread the cost over up to 18 months, with Interest Free Credit available on selected Electrical products.
Say yes to bold adventures with a warm-weather wardrobe to match. Soak up the coastal sun in summer stripes and enjoy exploring with friends in utility-inspired items that will last the day. Kit yourself out for the season ahead with the latest in men's fashion, including men's shoes, boots and trainers.
Reviews (12)
Haruna Atta
Jan 15, 2022
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Peter Kcn London
Dec 31, 2021
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Susanne Fitz-Petkovsek
Dec 30, 2021
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I had a very humiliating experience in the John Lewis store at the Westfield shopping centre, Shepherds Bush.
I walked into the department store with my family at 14:15pm on the 05/12/21 and was told by "Cindy" on the till she could not exchange my John Lewis branded item (that I bought on the 03/12/21) as I did not have a receipt. I accepted this and politely asked as it is a John Lewis branded item sureIy there could be some way to exchange it. She said she would not exchange my item as "how could she be sure I didn't pick it up on the way in".
I was shocked at this response and asked to speak
I walked into the department store with my family at 14:15pm on the 05/12/21 and was told by "Cindy" on the till she could not exchange my John Lewis branded item (that I bought on the 03/12/21) as I did not have a receipt. I accepted this and politely asked as it is a John Lewis branded item sureIy there could be some way to exchange it. She said she would not exchange my item as "how could she be sure I didn't pick it up on the way in".
I was shocked at this response and asked to speak
Grace Moody-Stuart
Dec 27, 2021
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Disappointing doesn't begin to describe John Lewis online delivery service. No wonder Amazon is winning the fight. I choose John Lewis for quality and customer service but like so many other things at the moment the company is not what it used to be. If they show as little care for their customers as I have received how can they expect any of their customers to support them through these difficult times.
Shuyel Bari
Dec 07, 2021
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Hand Face Space Consideration. I visited the store upon speaking with customer services in relation toba specific product. The customer svc operator advised the store had stock.of the item. However upon arriving into the store and speaking to a member of staff I was advised the product info on the website cannot always be accepted. Luckily the staff member maged to find me an alternative item which somewhat left me relieved as it was a gift.
Hiya Htp
Nov 24, 2021
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It is always difficult to find a member of staff for information of the products. Even if I manage to find one, the staff might not know the products well enough to answer my questions.
The staff at The Place to Eat don’t seem to be experienced to serve customers. A member of staff served me a broken cake (part of the slice fell off when she placed the cake on the plate) without offering me a new slice.
The staff at The Place to Eat don’t seem to be experienced to serve customers. A member of staff served me a broken cake (part of the slice fell off when she placed the cake on the plate) without offering me a new slice.
Miss Petietia None Miss Petietia
Nov 15, 2021
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Great store love it - the staff are all business partners, so they all not only have the consumers' interests at heart but they take care of each other as well. I haven't seen many of the departments but I've liked what I've seen so far. Incidentally, their third floor coffee shop is open again - in style - with wonderful views if you sit outside. The other photos suddenly disappeared, sorry.
Nicholas Gatting
Sep 29, 2021
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I popped into the Westfield White City store to purchase an item and did not receive any helpful staff until I came across a chap called Ash K who was extremely helpful. He went back and forth until I decided to purchase what u was looking for. He was a prime example of good customer service and i hope he receives this praise from his bosses and the from higher up!!
Anisha Narane
Jun 06, 2021
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Ms. Paul
May 25, 2021
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David G.
Jun 07, 2017
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If you can find a member of staff (they are sometimes difficult to find on the floor), they are possibly the most courteous, helpful, informed staff you will come across anywhere. John Lewis is known for its excellent quality of products, but deserves to be equally known for the excellence of its staff. We have used JL at Tamworth, Milton Keynes and Touchwood, and they are all a credit to JL. Highly recommend the branch at Tamworth where, if they haven't got it in stock, they will do everything they can to get it for you as soon as possible. Their advice is so helpful too. John Lewis deserve
David S.
Sep 25, 2012
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Just off the A5, near the Ventura Retail Park is this branch of John Lewis at Home. A large easily accessed car park, leads into a bright and expansive store. There is a wide selection of large electrical goods like fridge freezers and washing machines. As always there is an impressive range of kitchenware and crockery, glassware and audiovisual goods. The staff are both helpful and knowledgeable too, which is refreshing. The other end of the store is predominated by lighting, bathroom goods and bedding. A small range of Hotel Chocolat products, toys, gifts and cards, finish off what is an impressive
