West Of England Softeners
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West Of England Softeners
We are your local, Award Winning, Authorised Dealer for Kinetico and Harvey Water Softeners. Since 1965 we have been reliably serving customers in and around Wiltshire and offer unrivalled expert advice, installation and maintenance of water softeners, drinking water systems, accessories and salt.

We offer a variety of water softeners and are proud to endorse and support our range of Kinetico, Harvey and Shires solutions - including the industry leading Premier Water Softener and the British made Gemini V4.Our knowledgable team have a wealth of experience with many different water softening solutions, so they can assess your needs and recommend a system that is right for you.
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There are lots of reasons people prefer soft water to the hard water we experience in the West of England. Rain falls as soft water and becomes hard water across our region due to the geology. Eliminate limescale from new appliances and surfaces in both the kitchen and the bathroom. Lessen the damage you can't see, caused by limescale in your pipes and water heating systems.
Combination boiling-water and mixer tap in Nordic design, complete with childproof push-and-turn handle and arched spout. Combination boiling-water and mixer tap in Nordic design, complete with childproof push-and-turn handle and angled spout. Boiling-water tap with childproof push-and-turn handle with recess and a spout at 100° angle.
Water softeners use salt - regardless of make or model. They do this to regenerate the resin inside your water softener system, which removes the limescale turning your hard water into soft water. But, it's not just any old salt products that can be used in your water softener. All our salt products have been selected to offer our customers the finest quality.
Reviews (9)
Arran Bennett
Arran Bennett
Sep 11, 2021
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Magnificent service from this wonderful company. Tracey visited our house to check our existing fittings and water system. Tracey then arranged everything for us and sent the the warm and friendly Ben over to install our new Kinetico softener. Ben did a fantastic job, making the pipework neat and tidy allowing us to keep as much cupboard space as possible.
Gregor
Gregor
Aug 16, 2021
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We had a Harvey Water Softener installed on the 5 Aug and from the initial enquiry through to the final demonstration, it has been professional, polite and a first class service. Tracy took us through the options softeners on the initial visit, answering all our queries and Ben did a brilliant job fitting the softener, adjusting the pipework and explaining everything as he went along very clearly. He left the work area spotlessly clean which was wonderful, and is an extremely polite and good humoured young man; a real asset to your company.
Paul James
Paul James
May 17, 2021
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I had a new Kenetico water softener installed on 13th April this year, unfortunately it developed a fault and started regenerating several times a day and consuming a large amount of salt. I contacted the company at 9.15 am and by 11am a new softener was installed. Great service, thanks for your help.
Hercules Strong
Hercules Strong
May 14, 2021
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We would thoroughly recommend using WE Softeners! Ben, who fitted the water softener, was professional, polite and completed the work to a very high standard. Having spent recent weeks engaged with many trades people regarding other jobs, Ben’s approach was refreshing and a credit to the company.
Based on our experience with Ben and the overall team, we would not hesitate in recommending your services to friends and family.
Graeham and Helen.
Ray Bryan
Ray Bryan
Feb 06, 2021
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Just had a water softener installed by this local company, absolutely fantastic service from the initial inquiry phone call to installation! A massive thank you to Amy, Bart and Ben who are a credit to the company. I would highly recommend W.E softeners! Keep up the good work!👍🏽😃
David Wormald
David Wormald
Sep 01, 2020
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We recently had a water softener fitted by West of England water softeners. The home demonstration from Tracey was excellent, all our questions were fully answered and explained with alternative location options explored. Arrangements were made for the fitting of the equipment, Bart and Ben arrived on time on the agreed date. The water filter was fitted as agreed in the duration of morning, a very tidy job and the kitchen work area all cleaned, you wouldn’t know anything had been fitted. A full explanation of the water softener was given by Bart and yes we now have fantastic softened water in
Richard Pike
Richard Pike
Jun 12, 2020
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Tracy, Bart and Ben were absolutely fantastic and made the whole process easy to understand and absolutely seamless. Ben and Bart were a pleasure to have in the house and the finished installation is really impressive. Would highly recommend speaking to West of England Water softeners to anyone contemplating the benefits of installing one.
Ali Martin
Ali Martin
Jan 04, 2020
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Absolutely fantastic Service.
We highly recommend West Of England Water Softeners. From the initial meeting -where the product was demonstrated, all of our questions answered and everything explained clearly, to the following communication which was always dealt with quickly. The installation was brilliant - Bart was a fantastic installer, he was polite, helpful and his workmanship very neat and tidy. It was an absolute pleasure to deal with this company and we highly recommend them to everyone.
Debbie Betteridge
Debbie Betteridge
Jul 20, 2019
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Should have bought one years ago!
From start to finish the whole process was faultless. Bart undertook a home survey after our initial research online, and it was decided the cupboard under the stairs was the best position. So no kitchen cupboard space taken up at all! Saying that it doesn’t take up much room under the stairs either. The install was booked and carried out – Bart was very professional, clean and tidy and very considerate taking great care. We also had a new garden tap fitted for hard water, now we have one of each. We’ll use the outdoor soft water tap for the cars and hard