Biggars

Ordered a Bass Guitar which was a good price and exactly what I wanted. Only reason not 5 star was because despite checking order would be delivered to my home address, it wasnt. It was delivered to a shop over a mile away. Item was well packaged and Live Web staff very helpful.

Service at the store were extremely helpful and lovely. Received my purchase at the agreed time with great delivery service. Would highly recommend!

Unbelievably good service again today. Nothing has changed from when my Grandparents took me there as a child. I even ordered the wrong strings and they were immediately and cheerfully changed without a quibble when the mistake was all mine.

I wrote a stonkingly bad review of Biggars yesterday, after the non-arrival of paid-for strings after 12 days... Since then they have put matters as right as possible, the strings have arrived, I can play my fiddle again, so i take back what I said and will be glad to use them again.

Absolutely fantastic!!! Instrument bundle purchased, recipient is delighted!!! Delivery and service was first rate. Every piece of the bundle delivered on time with good communication between shop and myself from start to finish.
I would highly recommend Biggars to anyone with an interest in music and instruments.

Really great service, piano arrived earlier than expected, new from the factory. Great and prompt delivery service. Staff have a great knowledge of their product base and I would highly recommend Biggars Music to anyone looking for good quality products and service.

Absolutely fab, that fab we have purchased two Yamaha Arius YDP144.
Great service, friendly staff, very professional, what more can I say, except hello, Martin.
Haddons

Very happy with my new digital piano, with a full set of 88 keys. Assembly easy, with a couple of assistants to hold things in place. It would have been even easier if I'd spotted the correction-sheet telling me about the actual number of screws needed and supplied, however a quick call to Biggars reassured me that I only needed the screws supplied with the piano! Given where I wanted it, self-assembly suited me best, but definitely need my assistants.

Absolutely fantastic, and friendly service. I telephoned to discuss an order for a clarinet, and after doing this (and having a good chat with the gentleman who answered the phone) followed up by placing the order online. 35 minutes later I had an email to advise the instrument had been despatched! It arrived promptly and was well protected in transit. Definitely worth a 5 star rating. Recommended.

Terrible customer service. Bought book on impulse, then changed my mind and went back in hour later to return it. No money back, only credit note, because technically I 'could have photocopied it'. Really........! No worries though. 3 musicians in our house, so will just go to Guitar Guitar in future. Not so mean-spirited

As a musician, Biggars is somewhere I frequent quite a lot to get anything from sheet music to guitar picks to trumpet oil. I play the piano, the guitar and the trumpet, so I'm always in for different things regarding each of those instruments.

Biggars is great because after I've finished purchasing all it is I need to buy, I can go sit in their quaint little coffee shop, buy a cup of the good stuff, and sit down and enjoy the free wifi they offer. Not bad for a day's sheet music shopping!

Bought my daughter her first guitar at the weekend and couldn't be more chuffed. The service was great and so was the price, even sorted her some music lessons. I have used the shops sheet music site many times which can sometimes be a wee bit slow but the guys get things sorted straight away if you've got a problem. What a great wee shop in the city centre!

A friend at the School of Art suggested we meet up at Biggars for a coffee. Not having had a chance to poke about to find more coffee shops on that end of Sauchiehall, I agreed.

In the end, I wasn't disappointed. I wasn't thrilled by it either, but it was comfortable enough for a sit and a cuppa. It's not a bad wee place, though it doesn't really distinguish itself much save for the music bit. (Having not gone upstairs, I can't really speak to it as a music store, which is a pity, seeing as I know enough about music to judge...ah well.)

As usual for the UK, the chai latte

I dashed into Biggars one day to escape the rain, because I thought it was a coffee shop. Well, it IS a coffee shop, but also with a huge selection of instruments and music.

This place has the type of coffee-shop atmosphere that most coffee places try to duplicate. It's clean, comfortable, and a great window to let you watch all the hurrying people on Sauchiehall Street. I find it's a great place to escape.

I always have to have a gander at the instruments; where I wish I could play the quitar and silently try to justify buying one by promising to play it every day. Alas, I always

I ordered a digital piano (Yamaha Clavinova) from Biggars as they were the cheapest I could find online and appeared genuine (backed up by a music store in central Glasgow, easily contactable by phone etc.)


Unfortunately it arrived damaged. As a specialist music dealer I expected them to put things right but I am now writing this a month later and I still have no piano despite them having collected the broken unit and claiming to have dispatched a replacement. They are placing the blame on their couriers rather than taking responsibility for the situation themselves.


I have wasted so many

I'll agree with Lewis on this one. Biggars is definitely the place that your primary 4 music teacher would have pointed you towards. In fact, I think it's the reason I ever shopped here in the beginning.

Biggars are music specialists, but not specialists within music. That is to say, they have a great selection, and if you're a beginner it's undoubtedly the best place to shop, but if you're looking for niche products or something alternative, Biggars isn't necessarily the place to look.

Basically, it has made its mark, and is a Glasgow institution in terms of music

I noticed on Biggars' website that it said they have been trading since the 1860's so they must know a thing or two about music. I was in here a while ago just to check it out and see what is on offer.

They have a huge archive of sheet music for sale in the shop, with even more online. Almost all kinds of instrument can be bought in here, from woodwind, brass and percussion to guitars and amps.

Now, being a drummer myself, I can only comment on their drum selection, and it is not very good. A more specialised drum shop would be better for this.

I assume this must be the case for

Not really sure if this place is a music shop or a cafe nowadays. Disappointed with the stock of music and i certainly wouldn't describe the staff as helpful. A definite take it or leave attititude is evident; fair enough so I left less than 5 minutes after I had gone in and found what I wanted elsewhere. In the internet age this is one shop that needs to up its game and get dragged into the 21st century.
I won't be back in the shop again, there are plenty of other music retailers who provide a better service.

Biggars is a music shop with a long tradition behind it. However the competition from the internet these days for such specialist stores must be intense, and they have tried to adapt to the times by making it more of a drop in experience, with a cafe prominently to the fore. Staff are helpful and sometimes knowledgeable, but the location means it is still very quiet, which is a shame. There is a huge section at the back, and rooms upstairs which hardly ever seem to have anyone in them.

This place has gone downhill - it prides itself on being a knowledgable and traditional kind of shop, but it's level of chock and range of choice suggest otherwise. It seems more interested in being a cafe thesedays than a proper music shop.

Went here in October 2008 and was bitterly disappointed! Absolutely hopeless when it came to finding anyone who knew anything about guitars. We went downstairs to that department and asked the young assistant some questions about a Godin guitar we wanted to buy - they didn't stock it and knew nothing about how to obtain one. When the older man came off the phone he ignored us and didn't try to help. We then went over to Merchant City Music where the staff knew exactly what we were looking for and couldn't have been friendlier either! (Shall add that review later) Probably good for