We are a small family business operating a fleet of nearly 30 vehicles, and as such we cannot guarantee to be able to fulfil your requests if you are booking a vehicle to be collected in less than 24 hours time. We don't have access to the internet at all times and we do need to sleep, so please don't book now and expect to collect your cars in 15 minutes!
We always do our best to accommodate our customers, however we cannot be in two places at one time! We operate from Islay Airport and are only there at plane times so it is not possible to collect cars from there outwith these times unless prior arrangements have been made. We appreciate the booking system allows you collect the car at any time of the day, therefore please be aware we are only there at plane times.
We always do our best to accommodate our customers, however we cannot be in two places at one time! We operate from Islay Airport and are only there at plane times so it is not possible to collect cars from there outwith these times unless prior arrangements have been made. We appreciate the booking system allows you collect the car at any time of the day, therefore please be aware we are only there at plane times.
Services
We are based at Islay Airport and only there when we have a firm booking. We accept that flights are delayed and we will endeavour to meet these flights, but please be aware we have other commitments at ferries and as such cannot guarantee to be at our hire desk in such circumstances. If you are delayed please keep in contact with us by text or email.
Reviews (9)
Graham Auld
Dec 24, 2021
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Christopher Winter
Nov 07, 2021
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June Gallagher
Oct 05, 2021
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Having used Islay car hire very successfully on our last trip this was our go to company.We had arranged airport pick up but our flight was cancelled and we had to get the ferry.The car was delivered to the port without a problem. Great car, just what we needed. As (bad) luck would have it our flight home was also cancelled! The car was still in the car park and Scott very kindly allowed us to drive it to the port saving us stress and money. Will always use this company in the future. Excellent service and good choice of cars. Thanks. June
Donald Bell
Aug 18, 2020
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Naomi Savidge
Jun 28, 2020
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Graeme Mutch
Jun 25, 2020
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Bill Laverty
Aug 10, 2019
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Islay Car Hire and Scott Urquhart did a tremendous job for us. Scott met us at the ferry arriving in Port Ellen with our car. Then he led us to the bike rental shop we used. He transported my wife’s bike and my bike to the Islay House. Then Scott arranged to pick up our bikes and return them to the bike rental. Excellent customer service by Islay Car Hire and Scott went above and beyond! We highly recommend using their company!
Andrew Keene
Jun 18, 2019
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Customer service was exceptional. Car was waiting at the airport upon our arrival and was easy to return when we left. Scott even went above and beyond for me when I realized I had left my favorite pair of sunglasses behind in the glove box. He arranged to have then shipped back to me extremely quickly. Couldn't be happier with the experience, will definitely use them again when I come back.
Frank Holmes
Nov 04, 2017
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At very short notice following a clutch failure, Islay Car Hire came up with a vehicle for me. It was clean, tidy and fully serviced ready to go, and at a very good price. The proprietor couldn't have been more helpful phoning mechanics to try and arrange repairs to my car, and happy to collect his car from the ferry terminal on my departure morning. I can wholeheartedly recommend this service, it's 5 stars from me!