PC Ideals
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PC Ideals
We specialise in all types of laptop and desktop computer repair, offering a comprehensive service including in-depth fault finding using industry leading diagnostic testing equipment to help quickly and easily fix your broken system. Please follow social distancing measures in the store and please only one set of customers at a time.

We thank you for your patience in any wait you may have. Face coverings are required in store unless exempt. We have returned to our usual opening hours of Mon - Fri between 9am to 6pm and Saturday 10am to 5pm. We thank you for your continued custom and we are committed to keep your equipment working.
Services
There are many scenario's in which you may encounter problems with getting access to your data. You may find that your laptop is broken but your hard disk drive still has your data on inside. You may be in the unfortunate situation where your hard disk drive has been dropped or has mechanically broken down and you need important files recovered.
The DC Jack is the socket or connector which sits inside your laptop and allows you to connect a charger or mains supply. If your DC Jack is broken then you are not able to charge the battery and/or run the laptop from the electrical mains outlet. In most cases the laptop is completely unusable when the battery runs out, because it cannot be charged back up.
Sometimes, for a random unknown reason, your laptop keyboard might stop working. It's usually down to dust or dirt trapped between the keys, or it could be that the thin membrane material underneath the keys is physically damaged due to excessive pressure. Keyboard also tend to fail if you have spilt any type of liquid on them.
The screen is the most single fragile piece of your laptop, and without it you simply cannot work. Whether you have accidentally smashed your screen or it has failed over time for another reason, we can always help. PC Ideals have developed a unique database of compatible screen part numbers for almost every laptop in existence, with over 10 million entries.
PC Ideals are happy to undertake any upgrade requirements that you may have for your laptop, and can supply the correct compatible components for you at an affordable price. A memory (RAM) upgrade is a quick, affordable way of improving system performance. The RAM is the working memory, so the more of it you have, the more you can do, at the same time.
Reviews (10)
J.
J.
Jun 26, 2021
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Charged £15 diagnosis fee which was fine. But then charged me £50 to unplug the VGA cable from the faulty graphics card and move it to the on board graphics card. I feel I've been ripped off
Helius Andreas
Helius Andreas
Jun 22, 2021
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I cannot give enough thanks to the people working at PC Ideals. I have been using them for 3 years now, and they still deliver the service that others in the area do not. They are quick and their knowledge is next to none, the fast service you get is way beyond excellent and they give you great advice on what to do. In my case I was able to take my item back when there was a further issue, and they looked at it straight away. Very helpful and can't seem to do enough for you. That is how a customer should be treated, and not like some of the places I have tried using in the area. Highly Recommended
Christopher Danowski
Christopher Danowski
Jun 12, 2021
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My MPB screen turned black one day, and I read the good reviews here, and crossed my fingers and brought it in. Happy to report these guys are just terrific. It was well under the repair Apple would have charged. Great followup service too, and I'll definitely return. Great service!!
Joe Molloy
Joe Molloy
Apr 13, 2021
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My laptop died on me ... I know the guys in here are good so popped in out of curiosity. Was AMAZED at the deal I got, higher spec than I'd anticipated well within my budget. Machine has worked perfectly since. These guys are great, highly recommended.
George Ogarra
George Ogarra
Nov 03, 2020
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Payed £15 for them to look at it which is okay. Then got quoted a week later nearly £200. For a new screen which was working fine apart from the touch screen. After thinking it's not worth it. I reached out to them to say I'll come collect it and use it without a touch screen like a normal laptop. Bearing in mind every thing on the laptop was working fine as a normal laptop would. I arrived to find my laptop was still in pieces and that they had actually cracked my screen while trying to take it apart. They had the cheek to not tell me they had cracked it and once I found out they still insisted
Dissco McDissco
Dissco McDissco
Oct 19, 2020
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Repaired my iMac mid 2017 this week, where under warranty Apple had never done it correctly. Also was given great advice to upgrade my Hard drive to an SSD. My iMac is running better that when I purchased it. Staff were great, gave me many options. Ultimately diagnosed the actual fault with options that turned out to be great. Many thanks.
Pn
Pn
Oct 06, 2020
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The guys at PC Ideals on Albert Road really know their stuff. Another repair outlet told me that my old 2012 Apple MacBook Pro had seen its last days. I took it in to John at PCI and he completely repaired it and returned it to me working perfectly even with the latest Apple operating system installed which I hadn't expected. They are now my 'go-to' repair centre for any IT issues. Highly recommended.
Jamie Smith
Jamie Smith
Aug 18, 2020
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Positive: Quality
My laptop screen got broken. Pc ideals repaired it in less than a few days. And actually my laptop seems to be even better quality than before it was broken! The screen seems to have less glare than before. I'm very impressed
Daniel Green
Daniel Green
Jun 19, 2020
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Positive: Professionalism, Quality, Responsiveness, Value
I tried to adjust the clock speed of my RAM and got a black screen on boot up. I popped into the shop this morning and I was given a jumper cap to reset the BIOS settings, free of charge. I am writing this from my computer now, and I am so grateful. Excellent knowledge and service.
Shona Adams
Shona Adams
May 30, 2020
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I requested a remote support session and they were able to log into my business server within half an hour to resolve the issues I was experiencing. Very quick, very professional