Ketra Logistics have been providing local companies in South East London and North Kent with a range of distribution services and solutions. Over our 35 years we have remained dedicated to customer care by striving to provide the highest levels of service. Our philosophy of placing the customer at the centre of our operation has meant we have always conducted ourselves with integrity and a commitment to delivering your promise.
Since 2000, we have been a Member of Palletways - the UK and Europe's leading pallet network. As a Member of Palletways we have access to over 300 depots across the UK and Europe. We provide Next Day and Economy delivery options for palletised freight. Competitively priced, our tariffs provide full, half and quarter pallet rates to anywhere within the UK and Europe.
Since 2000, we have been a Member of Palletways - the UK and Europe's leading pallet network. As a Member of Palletways we have access to over 300 depots across the UK and Europe. We provide Next Day and Economy delivery options for palletised freight. Competitively priced, our tariffs provide full, half and quarter pallet rates to anywhere within the UK and Europe.
Services
As a member of Palletways we have support from the largest and leading European pallet network. From our site in Thamesm. Ketra Logistics have a dedicated fleet of artic and rigid vehicles to service any request for full or part load to anywh. Ketra Logistics have many years of internal experience in providing dedicated freight forwarding solutions to any destin.
As a member of Palletways we have support from the largest and leading European pallet network. From our site in Thamesmead we can connect your business to the whole of the UK and Europe. Using our award winning IT solutions your small consignments of palletised freight, 1-6 pallets, have never been more visible.
This is our express service available on all routes which will enable you to get a consignment delivered quickly to anywhere in Europe. Transit times are dependent on both the origin and destination, please contact us for more information. This is our standard service. Our Economy service offers the best value for all palletised freight, where express delivery is not required.
At Ketra Logistics we strive to deliver the latest solutions in information technology and have a number of bespoke systems in place to improve efficiency, productivity and customer service. As a member of Palletways we have use the Digital Information Hub.
Featuring an online track & trace system that is the most advanced within the sector, enabling the current status of every pallet in the UK and Europe, to be identified without the need for a phone call.Detailed status levels are shown along with GPS tracking and email notifications to the end customer with real time POD (Proof of Delivery) available minutes after delivery has been made.
Featuring an online track & trace system that is the most advanced within the sector, enabling the current status of every pallet in the UK and Europe, to be identified without the need for a phone call.Detailed status levels are shown along with GPS tracking and email notifications to the end customer with real time POD (Proof of Delivery) available minutes after delivery has been made.
Businesses and consumers can now be notified when their palletised freight will arrive because of game changing new technology unveiled by Europe's number one and fastest growing palletised freight distribution network, Palletways. Once the preserve of the best parcel operators, accurate delivery times for palletised freight network customers and consumers have proven elusive for the industry.
Reviews (11)
Ukrstars Ltd
Nov 12, 2021
Report
This is worse logistic company in my trading experience.
-Firstly, they are lying;
-Secondly, they missed delivery 3 times within 4 days. How? I will tell you how, - they are lazy to do anything; for them to mark “failed delivery” is the best option with none reason why. Then u need spend lot of time, been stressed because u cant finish your work on time which delay other clients and your pocket also!
Be ready to spend your money by collecting your goods yourself, other ways you may wait ages!
Useless company
-Firstly, they are lying;
-Secondly, they missed delivery 3 times within 4 days. How? I will tell you how, - they are lazy to do anything; for them to mark “failed delivery” is the best option with none reason why. Then u need spend lot of time, been stressed because u cant finish your work on time which delay other clients and your pocket also!
Be ready to spend your money by collecting your goods yourself, other ways you may wait ages!
Useless company
Natalia Diez
Dec 23, 2020
Report
Mark Parmenter
May 29, 2020
Report
David Moore
Jan 06, 2020
Report
Dan Tubbs
Dec 19, 2019
Report
Ellie Messenger
Nov 07, 2019
Report
Matthew Mitchison
Oct 13, 2019
Report
Mick Moore
Jul 29, 2019
Report
Communicate better with the customer: I was called at 16.45 on Friday to tell me that my delivery would arrive 17.30 - 18.00. Contacted the driver at 19.00 who advised that it had been recalled to the depot. Called the depot, no-one could tell me anything other than it had been "upgraded!" to Monday am. Asked that the manager call me back, but no-one bothered to make contact.
The delivery did arrive on Monday and the driver was nice and helpful, but it was delayed and I am still none the wiser as to why. Very poor customer service.
The delivery did arrive on Monday and the driver was nice and helpful, but it was delayed and I am still none the wiser as to why. Very poor customer service.
John Smith
Jun 09, 2019
Report
The company contacted me regarding transport for the next day but the next day no one came with the delivery.
I lost all day waiting with my cousin for delivery because delivery only to the front door.
The next day no information apologies nothing.
Finally, a small, weak, crooked looking driver at the company appeared, looking down at us as if he wanted to knock out everyone, abandoned the pallet on the street, demanded a signature and in the legs jump into the car and that's it.
I strongly advise against this company lack of responsibility and positive attention in this matter, lack of words
I lost all day waiting with my cousin for delivery because delivery only to the front door.
The next day no information apologies nothing.
Finally, a small, weak, crooked looking driver at the company appeared, looking down at us as if he wanted to knock out everyone, abandoned the pallet on the street, demanded a signature and in the legs jump into the car and that's it.
I strongly advise against this company lack of responsibility and positive attention in this matter, lack of words
Ushma Mistry
May 01, 2019
Report
David Radkowski
Sep 16, 2018
Report
They've abandoned goods at my neighbour's driveway blocking it completely due to a broken palette. They've claimed it was my (!!) responsibility to move to goods by hand - one metric ton - and blamed me (the recipient of the goods) for not securing the load correctly!
No contingency plan when things go pear shape!
Very unprofessional bullyish customer reps.
Total joke of a company!
Not recommended!
No contingency plan when things go pear shape!
Very unprofessional bullyish customer reps.
Total joke of a company!
Not recommended!
