Sapphire Water Softeners
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Sapphire Water Softeners
Sapphire Water Softeners was founded over 12 years ago by Chris Dyer to provide home-owners with a solution to the many problems associated with extremely hard water in the region, providing water softener installation and maintenances services in Kent. We specialise in improving water quality, both to stop the problems caused by limescale and to provide fresh tasting drinking water for homes and offices.

Our products are a go-to for homeowners seeking an affordable solution to hard water, which can cause all sorts of problems, including damage to appliances and plumbing, leading to costly repairs. With a water softener, you can benefit from soft water that will help to keep your plumbing in excellent condition all year-round, with little maintenance required.
Services
Sapphire Water Softeners is a family run business based in Smarden, Kent. The company was launched in 2008 by Chris Dyer, who had a background in installing water treatment equipment for a local company. Taking great pride in a reputation for quality installations and personal service, Chris carries out the survey and installations himself, ensuring continuity from start to finish.
At Sapphire Water Softeners, we specialise in the installation of water treatment products both to stop the problems caused by limescale and to provide fresh-tasting drinking water for homes and offices. Installing a new water softener takes around 4 hours on average depending on the location of your mains water stop tap.
In some areas of the UK the water is naturally soft. Where the underlying geology is mainly hard rock like granite it will be noticeable that clothes are softer when washed and retain their colour for longer. The water feels silky and as a result it is less harsh on textiles than hard water that often feels rough and gritty.
As a general rule we ask that you order more salt when you load your last pack into the softener and that way we have a couple of weeks to deliver before you run out. Once ordered we aim to deliver within a week to ten days but if you do run out completely please give us a call because we may be able to get it to you sooner on request.
Reviews (8)
Sylvia Stenhouse
Sylvia Stenhouse
Jan 28, 2022
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What a joy to have got rid of the lime scale. I would recommend this company unreservedly. It wasn’t an easy job to fit a water softener in my house but Chris found a way and I am delighted.
Jack Tuckwood
Jack Tuckwood
Jan 24, 2022
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One of the best improvements we have made to our house is a water softener installed by Chris of Sapphire water softener and filters. Work was carried out in a very professional and friendly way,and I’m more than happy to give them a 5 stars recommendation.
Phil Missing
Phil Missing
Jan 24, 2022
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Chris took care to ensure we had the all the necessary information to chose a suitable water softener.
The installation was carried out with great care and the system is working as expected. Overall a very professional service I would not hesitate to recommend Sapphire water Softeners.
Sian Nicholls
Sian Nicholls
Jan 23, 2022
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Chris fitted our water softener last year, he is very professional, explained everything and we are very pleased with the result. He worked miracles in a very confined space and kindly fitted new taps and changed a kitchen cupboard door. I have no hesitation in recommending him.
Nick Riding
Nick Riding
Jan 23, 2022
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Very efficient and professional job. Good and responsive after sales help. Very pleased that we had the water softener installed.
Francis McKenna
Francis McKenna
Jan 20, 2022
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Excellent Service and excellent installation. Chris was excellent all round in is Service and installation of the water softener installation. Highly recommended Sapphire Water softener s.I have nothing but high praise for Chris and the Service.
Megan Perry
Megan Perry
Jan 20, 2022
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We have had a really great experience with Sapphire Water Softeners. Compared to other national businesses, we were offered competitive pricing from the word go, a consultative service and excellent aftercare.
Chris has been fantastic at keeping in touch for salt deliveries and filter changes, which has made it even easier for us as a busy family - one less thing to remember.
We couldn’t be more impressed or pleased! We would not hesitate to recommend Sapphire Water Softeners anyone considering a water softener!
Jeffrey Khalil
Jeffrey Khalil
Sep 16, 2021
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I can't speak highly enough of Chris and his company. From start to finish it was a personal service and you are being advised by an expert who is trying to accommodate your needs as best as possible without charging a fortune for the lost art of good customer service. To top this off, Chris is an absolute gentlemen and just a very nice man who because of his approach we were happy to let work on our property throughout the day without being present at various times. Great customer service, professional, knowledgeable and competitively priced. Thank you Chris.