This has ensured that our patients have seen a familiar face throughout each family generation. Indeed, Principal Dentist Rachael was present in 1986 as Mr. H. Peter Griffiths' work-experience student! Rachael graduated from The University of Wales School of Dentistry in 2004 as a mature student.
Prior to this she had a Post Doctorate career in Drug Biochemistry for the University of Wales and was Study Director for Bio-Dynamics Research working across the globe.After qualifying, Rachael worked as a VT for a year in Merthyr Tydfil and then as an associate in a Cardiff practice for 2 &1/2 years.
Prior to this she had a Post Doctorate career in Drug Biochemistry for the University of Wales and was Study Director for Bio-Dynamics Research working across the globe.After qualifying, Rachael worked as a VT for a year in Merthyr Tydfil and then as an associate in a Cardiff practice for 2 &1/2 years.
Services
If we have not delivered the service that you expect from us, we would like the opportunity to put things right. At Devon Place Dental Practice we operate 2 procedures for this a) NHS patients b) Private patients. Initially, any complaint will be dealt with by Dr Rachael Gill-Randall (The Complaints Manager) and then forwarded to the dentist who carried out the treatment via a 1 to 1 interview.
We are grateful that many of our patients have been with us for a long time and believe this demonstrates a strong commitment to the highest standard of care. We are especially touched and proud when people we have treated have taken the time to write to us to express their thanks. Here's a small selection of comments we have received from those we've cared for.
As a member of our dental family we are happy to look after all your dental needs whether they are simple or advanced. All our experienced staff are more than happy to talk through any treatment requirements you have and will endeavour to put you at your ease and deliver high standards of care to you.
As a Denplan Excel practice we are able to list our prices to you on either our, Independent (pay as you go) or on our Denplan scales. We firmly believe in a transparent pricing structure (see below) and at the beginning of any treatment plan all costs will be explained and any questions you have our staff will only be to happy to help.
We try to help ease this anxiety by creating a relaxed friendly atmosphere and hope to help you over-come any fears you may have. On your visit to us, we will talk through all your fears and expectations. As a previous sedation dentist, Rachael has many techniques to put you at your ease allowing you to cope with dental treatment.
Reviews (10)
Graham Currah
Oct 23, 2021
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Absolutely shocking experience with this dental surgery. My 14 year old daughter went with some serious tooth pain, but because she was 10 minutes late for her appointment, due to traffic problems, they actually refused to see her, and then struck her off their patient list. I'd rather put up with the pain than waste my time and money going there!!
Mariusz Kleszcz
Oct 06, 2021
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Francesca Alice
Jan 06, 2021
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I'm a very anxious person who suffers with many mental health issues and I have to say my experience today was lovely. I felt I was really cared for and that they really understood my fears.
I ended up having a tooth filled and one removed. I was told what they were doing and when etc. They really helped with my anxiety and tried their best to keep me calm. I can't thank them enough.
Such a shame they don't take on NHS patients at the moment.
I ended up having a tooth filled and one removed. I was told what they were doing and when etc. They really helped with my anxiety and tried their best to keep me calm. I can't thank them enough.
Such a shame they don't take on NHS patients at the moment.
Dave Hall
Nov 03, 2020
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A.
Jul 10, 2020
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Nice and friendly service, unfortunately I am left with the feeling that I’ve been overcharged. £57 to register, x-ray and general check up, which was fine. Was booked in for a periodontal appointment with the hygienist at £89, which honestly was no more of a deep clean than other visits I’ve had to a hygienist. Scale and polish would have been £56 apparently and seems much more suitable as my gums really were not that bad.
This rang some alarm bells but I decided to go ahead with my filling appointment, it would have been a pretty large one, I checked ahead and it was going to be charged
This rang some alarm bells but I decided to go ahead with my filling appointment, it would have been a pretty large one, I checked ahead and it was going to be charged
Wendy Parkes
Jun 02, 2020
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Nina E.-B.
Dec 24, 2019
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Daniel Lau
Oct 22, 2019
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I have been a patient with this dentist for a very long time. Lovely, polite and professional service every time I go there. My family and I are always treated well individually and this dentist comes highly recommended. Everywhere is clean and tidy and every single person that works there are always helpful and understanding.
James Bunnett
Oct 12, 2019
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Shellie May
May 29, 2019
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Over time I have been to a number of practices and have been seen by a number of dentists and I can honestly say that my experiences at Devon Place have been like no other. As soon as you step through the door you are made to feel welcome and comfortable by both the receptionist and dental nurses (both of which I haven’t previously felt when attending dentist appointments elsewhere) and the warm welcome is always continued by my dentist Dr John Anderson. I am absolutely over the moon with my veneers and I am so grateful to John for enabling me to smile with confidence again.
