All of our services are provided by accredited, knowledgeable and professional staff using best of breed products. Using only accredited and highly trained specialist engineers and support staff our maintenance and support packages helps you reduce your organisational costs and minimise the risk of downtime.
We give you the convenience of a single point of contact for the support of your telephone system. At the Comms Group we pride ourselves on communication, as such, we make sure you can contact us by whichever method you desire. The Comms Group Remote Support Tool enables a qualified technician to securely connect to your computer.
We give you the convenience of a single point of contact for the support of your telephone system. At the Comms Group we pride ourselves on communication, as such, we make sure you can contact us by whichever method you desire. The Comms Group Remote Support Tool enables a qualified technician to securely connect to your computer.
Services
If you are using an on-premise phone system (PBX) in your organisation, it could be time to consider moving instead to a hosted telephone solution to realise all the benefits that IP cloud telephony offers. Simply put, Hosted Telephony removes the need for a physical phone system.
Users access the system through a standard IP handset or a softphone, which provides enterprise-grade functionality without needing to own or maintain expensive equipment.Calls are made and received over a connection to the network (such as a broadband connection or leased line), and from there they are routed via the telephone network to fixed line and mobile devices.
Users access the system through a standard IP handset or a softphone, which provides enterprise-grade functionality without needing to own or maintain expensive equipment.Calls are made and received over a connection to the network (such as a broadband connection or leased line), and from there they are routed via the telephone network to fixed line and mobile devices.
If you are using a PBX in your organisation, it could be time to consider moving instead to a hosted solution to realise all the benefits that IP cloud telephony offers. Gamma are one of our hosted partners and one of the UK's largest providers of voice over IP, switching in excess of 650 million minutes of calls per month over its soft switch infrastructure.
We sell Avaya IP Office because it is the best communications platform for small to medium sized businesses. IP Office 500V2 fits into businesses with as many as 384 users and 240 lines per site, and IP Office Server Edition can support up to 2000 users and per site.
IP Office works with all types of lines (analogue, ISDN2/30 and SIP as well as Q.Sig and H.323) and all types of endpoints (analogue, digital and IP - both H.323 and SIP) ensuring that it is the best choice for any environment.Avaya is a global manufacturer and designer of telecommunications products.
IP Office works with all types of lines (analogue, ISDN2/30 and SIP as well as Q.Sig and H.323) and all types of endpoints (analogue, digital and IP - both H.323 and SIP) ensuring that it is the best choice for any environment.Avaya is a global manufacturer and designer of telecommunications products.
Our IT Service contracts are extremely competitive and give you peace of mind with your IT infrastructure, from a single PC in a business or a virtual cluster, we can give you the support you need when you need it. We provide take on audits for all our new customers and we ensure we revisit this on a regular basis to ensure your core business technology is providing the efficiency and peace of mind you require in your business.
Don't risk using second rate services, we understand that your telephone lines are fundamental to the operation of your business and we understand completely the issues if there is a problem with them, you will have the back up of our service and administration teams. We do not operate a call centre and you will call us and be put through to a member of staff within 1 minute who can help you straight away.
Reviews (1)
Lenny White
Nov 27, 2018
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