Calling on over 20 years of IT experience we have the skills and knowledge to assist you in all areas of IT - Computer and laptop repairs, desktop support, server and network troubleshooting, Email configuration, anti-virus installations and software rebuilds are just some services we have successfully delivered since we began in 2003. Our friendly and professional engineers, flexible working times and commitment to quality means you can rely on HCS to provide your IT support when and where you need it.
Services
Having worked in the Corporate sector for over 10 years at one of the world's largest companies, (GE - General Electric) I decided to leave and set up my own business. I then put all of my experience that I gained in IT, Support and Networking into setting up my own company providing IT support for the local small businesses and home users.
We at Harpenden Computer Services uniquely combine the friendliness, flexibility, personal relationship and convenience of 'the local small business' with the skills, technology and professionalism of large corporate IT operations. Using us is like having your own dedicated IT Support department, ready to help at any time, but without the usual associated high costs.
Cloud based backups are the technology to use when it comes to anything storage related, they have revolutionised the way people access their files, photos, music, videos and other digital content. At HCS our vision is simple: don't store files on your PC, store them on your cloud instead. Your cloud backup is your own personal storage space on the internet.
Let us assess your existing computer and recommend what upgrades will boost its performance. We can handle Operating System upgrades, bigger hard drives or solid state drives (SSD), more memory (RAM), better graphics cards and more for your Mac or PC. If an upgrade isn't cost-effective then we'll let you know.
We know how inconvenient it can be not having a working computer so we able to provide a 100% free loan laptop whilst yours is being repaired. All our loan laptops have a new install of Windows and Microsoft Office, they are security patched and have up-to-date virus protection. To ensure your data security, the laptop will be encrypted and then rebuilt with a brand new new installation of Windows once your loan period has ended.
Reviews (7)
Verne Rice
Dec 06, 2021
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What an amazing service! They looked at my Microsoft surface go as keyboard not working. Within a few hours they called me to say it was most likely hardware and I would need a new keyboard. When I asked how much they said nothing we didn’t do anything…I was shocked!! They not only solved the issue, guided me on what keyboard to buy absolutely amazing, professional, friendly and so so helpful. Highly recommend for an honest service, will use them if I ever need to (after all my life is on my laptop)
Thank you to all the staff especially Luke who I dealt with
Thank you to all the staff especially Luke who I dealt with
Anne Stephens
Oct 05, 2021
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Sallyanne Meadows
Sep 30, 2021
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I had a very sluggish pc which I tolerated for months. Eventually took it to Harpenden Computer Services and Paul told me that the hard drive was corrupted and that they could replace it and clone all my programs and data and that I would never know any difference. I was amazed with the result!! The whole procedure took a few days. Quick & efficient service. Will never hesitate again with any repairs needed. Highly recommend!! Thank you Paul and all the team.
Madlen King
Oct 18, 2020
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What a great service! Took my laptop in to Matthew to sort out backing it up to the cloud and cleaning out all the duplication on my hard drive. He fit me in at short notice, sorted it out in a few hours and charged a very reasonable price. Very happy to recommend them - your computer will be in safe and competent hands.
Felicity Sutton
Oct 05, 2020
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I can't thank and praise Paul and his team highly enough.
They have come to my rescue several times when I have had major laptop trouble. They are incredibly calm, knowledgeable and professional.
I am so grateful for their honest and kind approach. Over the years they have given me many pricing options, advice and help.
I am incredibly grateful to them and I would most definitely recommend the company.
They have come to my rescue several times when I have had major laptop trouble. They are incredibly calm, knowledgeable and professional.
I am so grateful for their honest and kind approach. Over the years they have given me many pricing options, advice and help.
I am incredibly grateful to them and I would most definitely recommend the company.
Malcolm Thatcher
Aug 05, 2020
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Robert Barltrop
May 20, 2020
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I had Harpenden Computer Services service my PC for the second time in a few years as I was having problems with a very noisy fan and slow response times. They suggested installing a new hard drive which required a rebuild of the system. This was all carried out very quickly and when I had a couple of minor problems with the new layout when I got my PC back home they were ever so helpful and sorted everything out very quickly via remote access. My PC is now so much faster (and the fan so quiet) - I definitely recommend HCS.
