Steve Parkin is currently Managing Director of the business founded over 80 years ago by his grandfather, and latterly developed by his father. Steve is proud of the fact that Parkins retains its position in Durham as a premier retailer noted for the high standards of its personal service to customers and the quality of the clothing it stocks.

Visitors to Durham may not be surprised to find that local residents can easily give them directions to the Cathedral or the Castle, but they are taken aback that these locals can just as easily direct them to Parkins' store in North Road! It is a Durham landmark. Parkins has throughout its history, comfortably maintained its traditions of meticulous personal service and an ability to keep abreast of fashion.

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Reviews (9)

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Michellejane Bruce

Oct 18, 2021

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Sharron was very helpful kind and consideret went out of her way to help me find a decent pair of jeans that fitted me to a tea nothing is problem or out of her way she is very friendly towards customers very polite🌷

Jeremy Brooks

Jul 12, 2021

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Wonderful service from Steve, provided lots of options for shirts and arranged for them to be delivered as well.

George Overfield

Apr 15, 2021

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Just purchased a Harris Tweed jacket, looks great, delivered within 3 days, excellent service, first class.

Shani Bambrough

Apr 09, 2021

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What outstanding service we received from Steve! We ordered uniform mid-morning and our order was at our door by early afternoon. We had misjudged sizes and Steve brought extras to try and gave expert advice. I look forward to shopping here again and would highly recommend it. Steve's customer service is superb.

L. Rippin

Mar 23, 2021

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I ordered a blazer for my son during lockdown and Mr Parkin brought it round the next day, free of charge. I asked if we could go up a size and Mr Parkin was extremely helpful, organising an exchange the next day. Absolutely first class service, thank you very much.

Catherine Eames

Mar 22, 2021

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Brilliant service from Parkin’s today. I ordered my son’s school uniform on line as he has grown so much during lockdown. Not only were they delivered just a few hours later but several sizes were brought to the door to try on. Amazing service and quality. Could not have asked for a better service. .

Cat Meredith

Mar 20, 2021

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We had such lovely service from Parkins. Ordered a new school blazer, took the dog for a walk and by the time we got back it had been delivered! Thanks so much, you are a Durham institution 🙂

Lynda Thompson

Mar 19, 2021

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Superb customer service. I ordered 2 different school blazer sizes for my son, they were delivered in person the next day and then the one we didn't need was collected the day after that and a refund issued. So grateful to Parkins for doing that, when we had very little notice about going back to school.

Lesley Parry

Mar 13, 2021

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During this current lockdown I have been struggling to know what size uniform I needed for my son. Steve was very kind and came with a couple of alternatives so I could get the right size. I am absolutely impressed with the customer service of this store. Will recommend to anyone. Thank you Steve

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