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Heat pumps collect energy from outside the property and moves it inside for heating, hot water and cooling. I was delighted with Better Planets service from project design to completion. Professional and friendly all the way. I am now contemplating to add a passive cooling module to the system to get cooling in the summer.

Stephanie, All done. Application make and confirmed. Thank you all very much. We are absolutely delighted with the whole process from beginning to end. I am happy I went with Better Planet. Honest advice, competitive price, solid engineering together with friendly and competent installers makes is very easy to recommend the company to other clients.
Services
The directors and engineers at Better Planet have a wealth of experience of working on renewable energy projects as well as general building services. By submitting this information, you are allowing Better Planet to contact you with an estimate price indication; a full quotation would be based on a site visit.
All our projects meet or exceed good industry standards and manufacturer's recommendations and we are accredited under the government's Microgeneration Certification Scheme (MCS) for all types of heat pumps and solar PV installations. The scheme was introduced by the government back in 2009 and Better Planet was one of the first companies to be accredited.
Join our experienced and creative team and help to shape the way renewable energy is generated. Better Planet UK is a one stop shop for sustainable technologies. We both supply and install the systems, including ground/air source heat pumps, under floor heating, bio-mass and solar PV/thermal. The right candidate will be working as part of a team, undertaking building services design for new installation and refurbishment projects.
Ground Source Heat Pumps collects thermal energy from the ground to produce hot water for heating and domestic hot water. The ground collector is in the form of horizontal loops, pipework buried in the ground at a depth of 1.2 meters or vertical boreholes with a depth of 80-150 meters.

A system mainly consists of the heat pump unit, a hot water cylinder (connected to the hot water taps), a buffer tank (connected to the heating distribution), expansion vessels and the ground collector.The ground collector consists of the ground loops (horizontal or boreholes) a ground manifold and connecting pipework.
One of Better Planet's specialities is to design and install multi-source heat pump systems. In these systems the energy is collected from the ground in combination with another source. The efficiency of a ground source heat pump depends on the temperature of the heat transfer liquid from the ground.
Reviews (10)
Chris Holmwood
Chris Holmwood
Dec 13, 2021
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Better Planet have been fantastic - great communication and superb support. The initial installation was conducted really well in Feb 2020. Unfortunately we had fire damage to our property in July 2021 - nothing to do with the air source pump but it was damaged. Stephanie, Tomas and the team could not have been more helpful in reinstating our system - can't recommend them highly enough!
Michael Bishop
Michael Bishop
Nov 29, 2021
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We chose Better Planet to carry out the installation of our Ground Source Heating System because of their knowledge and professionalism. The installation was carried out smoothly over the period of our build with information given along the way. Communication was excellent which is extremely important so there's no stress! :). We would definitely use Better Planet in the future.
Peter Blanchard
Peter Blanchard
Nov 26, 2021
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Used these guys to design, install and commission a new Air-Source Heat Pump system in place of an aging Oil Boiler and Tank. They were chosen for their credentials and experience in the space, providing a robust design using only the best materials and showing flexibility in accommodating the install. They were clear throughout on what was required as pre-requisite, and since the works were done alongside a major renovation, these additional measures (insulation, radiators etc) could be done according to a comprehensive heat loss calculation provided by the team. A month on and the outcome is
Leslie Stacey
Leslie Stacey
Nov 11, 2021
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Awesome Ground Source Heat Pump installation by the Better Planet team. Really impressed with the team, both exterior and interior - Dedicated, friendly, professional - an absolute joy to have them onsite.
Amazed at the speed with which the whole project was completed - 3 weeks. Project was managed flawlessly by Stephanie.
Semen Trygubenko
Semen Trygubenko
Jun 06, 2020
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Tl;dr
We were fortunate to work with Tomas and Stephanie from Better Planet on a project here in Oxford.
Fulltext:
The work was done to the highest standard, and the GSHP is operational for two years and outperforming the expectations.
It was a hard project -- constrained in many ways -- financial, space, and time, and there were known unknowns, e.g. geology. Making first steps is not easy -- one must have some slack and flexibility, and realize that things can turn South depending on what discoveries are made at later stages of the installation, and one must be resourceful in overcoming these
Jack Stockdale
Jack Stockdale
Sep 17, 2019
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Excellent service. Better planet installed a 28kW ground source heat pump supplying two houses which meets the non domestic RHI requirements. All the work was completed to a high standard with advice and guidance offered at each stage from planning to achieving the RHI accreditation. Even with the existing sets of radiators, using the heat pump results in two warm houses, exceeding our initial expectations. Thank you very much.
Trevor Hudson
Trevor Hudson
Jul 22, 2019
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Better Planet installed my Air Source Heat Pump quickly efficiently to budget and in a relatively short period of time from 1st contact to completed install in under 1 month, I recommend them great service.
Frances Onians
Frances Onians
Oct 04, 2018
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We looked at 4 companies before selecting Better Planet and the NIBE system. Tomas and Stephanie Larsson are responsive, intelligent and honest, as was their entire workforce. The installation was very professionally handled and their responsiveness to questions and training is quick and effective. Because nothing is perfect I would have chosen to give them 4.5 rather than 5 but that's not to do with the firm, rather that we hadn't anticipated how much plant is involved and it's taken a bit of time to readjust our utility room. Having said that we are delighted to have adopted this system and would
Gillian Ovey
Gillian Ovey
Sep 12, 2018
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We wanted to go green and required a plant that could be plumbed into our ancient oil central heating/hot water system. We chose Better Planet because they advertised that their product had been installed in other country homes and castles – not the easiest of buildings to keep warm. We accepted that the result would be no better than our existing system which is what we required. We have augmented the air source heaters with an array of PV panels. Better Planet has excellent engineers who were helpful throughout both installations and there has been amazing support from the Directors Tomas and
Howard Sheldon
Howard Sheldon
Jul 15, 2018
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I found Better Planet very easy and helpful to deal with.
They were polite, helpful and always professional.
I would certainly use Better Planet again.