Welcome to the home of one of the leading telecoms providers in the UK, specialising in the best business VoIP service. Established in 2006, Ikonix Telecoms has been providing quality telecommunications solutions for our customers for a very long time. From the very beginning, we ensured that our customers' needs and requirements were put at the forefront and we only ever provided 'Best of Breed' Business grade suppliers and products.
Our aim is to keep our customers abreast of all new developments in our fast moving industry by investing and supporting new technology and delivering that to our clients as a refined product. Our team of dedicated sales and support staff are on hand to guide you through the telecoms jungle. With our offices in Kent, we supply, deploy and maintain a range of telephony products to match our client demands across the UK.
Our aim is to keep our customers abreast of all new developments in our fast moving industry by investing and supporting new technology and delivering that to our clients as a refined product. Our team of dedicated sales and support staff are on hand to guide you through the telecoms jungle. With our offices in Kent, we supply, deploy and maintain a range of telephony products to match our client demands across the UK.
Services
If you are considering Ikonix as your communications provider, we feel we should tell you a little about us first. Established in 2006 and based in the heart of Kent the IKONiX Telecoms Group are an independent unified telecoms provider. We offer a free - no obligation - audit consultancy approach to build a long standing trusted relationship with all of our clients.
Whether you need a small business telephone system or a large Business telephone system, based on traditional wires or a Hosted Telephony system using SIP or VoIP, Ikonix will ensure the right solution is deployed and configured to be future proof for our customers, every time. Connectivity can be confusing with the large array of services available.
We contacted Ikonix earlier this year to review our mobile phone contracts and usage. We were immediately impressed with the level of professionalism we received and their proposal - we made a substantial saving on our monthly costs as well as receiving a more generous allowance and benefits. Since moving from my last supplier I have found that Ikonix have exceeded my expectations in almost everything they do.
Modern 21st Century Business telephony requires a flexible and scalable telephone system that fits all sized businesses. Whether you are looking for a small business Telephony system or a Corporate Business telephony system, the Ikonix Group specialise in deploying the right solution to ensure you maximise connectivity within your budget.
Traditional PBX (Private Branch Exchange) or On Premise telephone systems have been the back bone of the telephony world for a long time and can be as complex as you need them to be, delivering a wide range of modern telephony features and benefits. On Premise systems are still a very popular choice for many businesses for a variety of reasons.
Reviews (10)
Richard Bain
Dec 20, 2021
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Have had a number of cold sales calls from this company they have admitted that they are locating businesses and then searching through Companies house demanding to speak to particular directors of our company so that they may direct their sales call.
After the third time of telling them that we are not interested in using their company they persist in calling again and then claim they have then lost their notes on our "file". This is getting close to harassment. Removing company numbers is not down to a loss of your notes, this review is more about the inability to remove any data they hold on
After the third time of telling them that we are not interested in using their company they persist in calling again and then claim they have then lost their notes on our "file". This is getting close to harassment. Removing company numbers is not down to a loss of your notes, this review is more about the inability to remove any data they hold on
Jo Clifton
Jan 29, 2019
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Atef ElMarakby
Sep 02, 2018
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I would like to share my experience with ikonix. I have had some installation issues to my connectivity which later transpired not due to ikonix own fault. I have complained against the Sales Manager and the owner of the company stepped in and picked the matter and came to my office in person showing every reasonable endeavour to resolve the issues. I am pleased to still recommend ikonix afterall.
Michael Laing
Jul 08, 2018
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N. Mehta
May 28, 2018
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Avoid at all costs. They over charge. Take over 5 months to rectify false charges on bills. Also took a 24 month contract out at a particular price. turns out its was actually for 23 months at that price.
They email you one thing - then change the contract before you sign.
DO NOT BELIEVE THEM - READ EVERY WORD IN THE CONTRACT
When to speak them no one has any idea of what is going on and they have a really high turnover of staff (Dishonest staff must be hard to find and keep)
As you can see from their response they do not take customer complaints seriously - No denial about the above either
They email you one thing - then change the contract before you sign.
DO NOT BELIEVE THEM - READ EVERY WORD IN THE CONTRACT
When to speak them no one has any idea of what is going on and they have a really high turnover of staff (Dishonest staff must be hard to find and keep)
As you can see from their response they do not take customer complaints seriously - No denial about the above either
Wendy Eastwood
Jan 04, 2018
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I recently had the pleasure of dealing with Ikonix for my phone and mobile requirements and was overwhelmed by the level of service provided. I run a business from home and rely on the ability to be on line and easy to contact. Things don’t always go right when you change suppliers but the service from the team was fantastic and even with a couple of glitches they resolved them efficiently and gave me great confidence in having them as my supplier
Reuben Watts
Nov 11, 2017
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We were having terrible troubles with the largest british broadband supplier which meant we couldn’t get a new line provided to our new property and we had been attempting this for 1 year. Ikonix removed all of the hassle of the daily calls to BT and dealt with that for us. One month after ordering the new line is now in and we have internet and phones. I can’t recommend Ikonix enough the service was always helpful, we received what we requested and best of all we actually speak to people who know who we are. Helpful service who answer every time
K. Nash
Oct 30, 2017
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Huw Edwards
Jun 08, 2017
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Andy Hewitt
Aug 23, 2016
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Absolutely avoid!! I have a new "faulty" phone which was reported immediately, after endless phone calls ( none of which get returned) they were arranging to have it swapped over as it is faulty but they managed to drag the situation out by not returning calls till over the 30 period, now I'm only able to have a repair done.. been waiting 2 weeks for them to call me back to arrange a repair to my business phone that will take 2 weeks to do. AVOID AVOID!! Also took a sim only and was promised £100 credit on the account .. guess what, that didn't happen either.
