From time to time manufacturers issue product recalls. A product recall will usually be a safety alert or request from a manufacturer to return or repair a product following the discovery of a safety concern. You can stay up to date with the latest safety issues about your products by registering them with their manufacturer or by checking the latest recalls.
All of our appliances are checked for product recalls before sale but this does not mean that a manufacturer recall will not be issued at a later date, which is why it is important to regularly check your products for manufacturer recalls to ensure your product is safe to use. Whirlpool UK Appliances Ltd has issued a product recall of tumble dryers not yet modified from consumers' homes.
All of our appliances are checked for product recalls before sale but this does not mean that a manufacturer recall will not be issued at a later date, which is why it is important to regularly check your products for manufacturer recalls to ensure your product is safe to use. Whirlpool UK Appliances Ltd has issued a product recall of tumble dryers not yet modified from consumers' homes.
Services
We offer an installation service should you require it on electric cookers and washing machines, please note we do not install gas appliances. Planet Appliance is a fully licensed and compliant domestic appliance refurbishment centre based in the West Midlands. Our aim is to help the environment by recycling/refurbishing domestic appliances and offering customers a cheaper and greener option of household appliances.
At Planet Appliance, we're dedicated to giving our customers a fair, affordable and enjoyable shopping experience. Take a look at our store warranty policies detailed below to learn more, and reach out today with any questions. We offer 3 months parts and labour warranty with all our appliances, unless you have extended your warranty.
All of our appliances come with 3 months parts & labour warranty as standard, this covers mechanical failure or breakdown, it does not cover customer misuse or accidental damage. Under our warranty terms, if you have collected your appliance from store, you will be required to return the item should a breakdown occur.
We operate a delivery service within our local area. This service is offered to customers within a 10 mile radius of our store. We may still be able to offer delivery if you are outside this radius for an extra charge, please contact the office for a quote. We aim to have your order delivered the next day, once the order has been placed, a member of our team will contact you to book a suitable delivery day & time.
Reviews (6)
Danny Thornton
Jan 21, 2022
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Carys Geran
Dec 27, 2021
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Brilliant service!!
I purchased my Hoover Washer Dryer from here! It was delivered next day, installed and my old appliance taken away completely hassle free!
I had a really good in store experience, staff are happy to help, kind, knowledgeable and professional!
Because I had a new graded item, I was given 6 months warranty which is brilliant. I’m happy with the whole experience and will definitely be returning! Thankyou Planet Appliance!
I purchased my Hoover Washer Dryer from here! It was delivered next day, installed and my old appliance taken away completely hassle free!
I had a really good in store experience, staff are happy to help, kind, knowledgeable and professional!
Because I had a new graded item, I was given 6 months warranty which is brilliant. I’m happy with the whole experience and will definitely be returning! Thankyou Planet Appliance!
Banton Man
Sep 29, 2021
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I see this place has some bad reviews and if I had to, I would leave one too. However, an agency (P3) got me a fridge freezer and washing machine from here. Last night the w/m just stopped working half way through a load.
Today I reported it to them and I have to say I was gobsmacked. Out same day to collect, inspected back at their base, severe error on board found.
Before 6pm, they had given me a replacement w/m replaced, installed. I honestly expected a lot of waiting, a lot stress or a lot of ignorance, or all of it. But no, excellent service.
Maybe things have changed here ? Polite staff
Today I reported it to them and I have to say I was gobsmacked. Out same day to collect, inspected back at their base, severe error on board found.
Before 6pm, they had given me a replacement w/m replaced, installed. I honestly expected a lot of waiting, a lot stress or a lot of ignorance, or all of it. But no, excellent service.
Maybe things have changed here ? Polite staff
Ken Mills
Jul 31, 2021
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My daughter bought a second hand cooker from them on the 14th June when we got it into the house we noticed it was badly dented and the ceramic hob was very worn and scratched, I connected it to the outlet with 6.00 mm cable ,I tried the hob and all the rings seemed to work ,when my daughter tried to use the oven a few days later there was a loud bang and the mcb for the cooker and the rcd for the whole house tripped.
I phoned them and they said they would not repair it and I would have to return it to them .
I told them that they should collect it but they refused.
When we returned it to the
I phoned them and they said they would not repair it and I would have to return it to them .
I told them that they should collect it but they refused.
When we returned it to the
Lyndsey Parkes
Jun 18, 2021
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Do not waste your time!!!! Two washing machines bought within 18 months. One of which the drum had a huge hole in and completely flooded my house. I guess appliances can break down. Purchased another washer in November surprise surprise this one has now broken down. Their only answer is well its out of warranty. Or you can pay £10 for them to take a look and bodge it again!!!!
Rob Foyle
May 25, 2021
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Sells refurbished white goods, some have superficial marks on them that would easily be his by a counter top. My last washing machine from there lasted a good 4 to 5 years and my tumble dryer is still going 3 years later. I had same day delivery for £5 with the option for installation for £10. Purchases come with a 3 month money back guarantee or like for replacement. 1 big draw back is parking is a nightmare!
