It's our own business and it's our names above the door so we care passionately about building a reputation for first class service on all levels. There is no 'one size fits all' approach to looking after Landlord and Tenants alike. What is a Landlord's valuable investment, or potentially their former residence, is now the home of the Tenants and their family.
It is vital that we tailor-make each service to ensure that each Tenancy is handled with the care and attention that all our clients expect. Having both forged careers with one of the region's most well-known Estate Agents & Chartered Surveyors, and lived their lives in County Durham, Steven Frampton and Simon Roebuck have gained a wealth of knowledge of Durham City and it's surrounding areas.
It is vital that we tailor-make each service to ensure that each Tenancy is handled with the care and attention that all our clients expect. Having both forged careers with one of the region's most well-known Estate Agents & Chartered Surveyors, and lived their lives in County Durham, Steven Frampton and Simon Roebuck have gained a wealth of knowledge of Durham City and it's surrounding areas.
Services
It's our own business and it's our names above the door so we care passionately about building a reputation for first class service on all levels, and we are proud to have received recognition for our efforts having been nominated and voted for by our clients at the Estate Agent of the Year Awards (The ESTAs) - and receiving awards in 2016, 2017 and 2020 for North East Letting Agent of the Year.
If you live in one of our rental properties and are experiencing a maintenance issue, or require assistance with a repair, please get in touch and upload photos where necessary, using our Report a Repair tool. Repairs will then be dealt with and prioritised accordingly. Please note - Emergency repairs, such as actively leaking water or immediately dangerous situations should also be reported to our team by calling 0191 383 2123.
Unless the Tenancy comes with a 'Bills Inclusive' package, you will be responsible for the payment of any bills for Water, Gas, Electricity, Council Tax, telephone and TV licence. Also, to ensure you receive a professional service its best to choose an agent who is a member of ARLA PropertyMark (Association of Residential Letting Agents) ARLA members ensure that the transaction is handled properly.
As former students ourselves, we appreciate that renting a property and 'Living Out' for the first time can be daunting. We at Frampton & Roebuck are here to help, not just finding the perfect home for you and your housemates, but with everything that goes with it. Whether you're living alone, or as a group, renting a Student Property with Frampton & Roebuck couldn't be more straight-forward.
When you have found a property you like, it's essential to book a viewing quickly to avoid the disappointment of missing out. You are also likely to be asked for at least your first month's rent and a deposit in advance so have this ready for move-in day. Students or first time renters usually have to provide a guarantor.
Reviews (8)
Beth Hall
Apr 21, 2021
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Dave Harris
Feb 23, 2021
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Thomas Holdaway
Jan 15, 2021
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Zakk Wild
Dec 27, 2020
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Caroline Hicks
Nov 19, 2020
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I would highly recommend Frampton & Roebuck to anyone looking for an agent in the Durham area.
I’ve worked with them for over two years and they are a great team and nothing is ever too much trouble.
Steven and Simon offer a honest, reliable and professional service - thanks both for you help and advice to date.
I’ve worked with them for over two years and they are a great team and nothing is ever too much trouble.
Steven and Simon offer a honest, reliable and professional service - thanks both for you help and advice to date.
Philip Taylor
Sep 22, 2020
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Positive: Professionalism, Quality, Responsiveness, Value
Steve and Simon are without question THE experts of the Durham rental market. They let my place out within a week when other agents had struggled. Consistently in touch with up dates and super efficient service all round. Couldn’t be happier with the team 👌🏻
Steve and Simon are without question THE experts of the Durham rental market. They let my place out within a week when other agents had struggled. Consistently in touch with up dates and super efficient service all round. Couldn’t be happier with the team 👌🏻
William Parker
Aug 30, 2020
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For students in Durham, Frampton and Roebuck have been an incredible letting agency due to there professionalism and support they offer. With their very fair evaluations of the properties they let as well as maintaining them very well throughout the tenancy!
Many thanks to the Frampton and Roebuck team!
Many thanks to the Frampton and Roebuck team!
Derek Stott
Oct 19, 2019
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Just lost some good tenants and after a brief empty spell we now have new tenants who on first impressions are exactly the type of people we would want. Only time will tell but we thank F&R for doing what they do and playing their part. Mostly we are grateful for us not having to chase money as we go through the various stages. This is normally something we struggle with but not on this occasion or previously. Happy to use you going forward but hopefully that will be in the distant future as we could do with a good run. Thank you.
