Madex Logistics

Had an extremely bad experience with this company. They expect customers to carry goods from the truck when spoke to the manager named Dave. This company makes all the excuses in the world and as you can see from their reply Below they in support of allowing customers to carry heavy good from their truck. He had No empathy and ask what should I do!? He was dismissive with the matter and will be taking this further to the media (yes Media!!!! , as I have this recorded on my phone and if you think that this is not A SERIOUS MATTER you have another thing coming, I'm not the only one this has happened

Great service. Jason was a great help with an urgent local delivery that needed sorting on the same day. DOT2DOT for COLEBUXTON

Notifications on delivery ETA were helpful. Driver was considerate and professional. Couldn't have asked for more. Much appreciated.

Last week I had the unfortunate pleasure of dealing with Madex Logistics. The delivery driver was by far the most unprofessional individual I have come across for some time. When he arrived, he said he parked round the corner and would unload there. I pointed to the large parking space outside my property he could unload from. He seemed annoyed at that reasonable suggestion. Once he unloaded the goods, he left the pallet in the road, not near the curb. After asking a simple request of moving the pallet closer to the curbside, he reluctantly did so on the insistence of my neighbour (a man) who had

Their Customer Service is a bunch of liars. Could me and me girlfriend a liar because we called them and told them that the driver didn't ring the door bell. He said "The driver wouldn't drive all this way with a big truck and then not ring the door bell". The same driver turned up the next day and even admitted that he didn't ring the door bell. And it gets better, he even told us that he rang the office the day before and told them that he can't find the door bell. But it is us who are wrong when we say that he did not ring the door bell, right?
Please stay away from wannabe delivery companies

Today at North-West London an absolutely unprofessional driver delivered our goods. He was rude and non helpful at the drop. Company like you shouldn't employed people like him. Never use your service again!

They gave my parcel to someone else, and accused me if lying. Had to stay home 3 days, nearly losing my job. But I managed to prove who lied and got refund after long complain process. I won't tryst or use them ever again.

WORSE COMPANY EVER wouldn’t even give it one star. Had a delivery today the driver was so rude and he has a left the pallet in the road. He never waited 20 mins and I never signed for what I ordered he never gave us paperwork. The pallet is still there as I NEVER ORDERED a pallet when I asked him what he’s going to the with the pallet he got very abusive as a heavily pregnant women I can’t carry the pallet so it has to be left. I have videos off we’re he was abusive and the picture down below is what he has left. WOULDN’T RECOMMEND THEM to deliver your goods

One of your driver's on the M1 at 9.30pm at junction 14 needs banning. He tried to under take a car that was driving at 50mph (the max in the roadworks) in the middle lane whilst I was parallel to his cab in the left lane. I had to drive into the cones to avoid being totalled. I didn't get chance to get his number plate as I had to pull over and calm my nerves. It seems pretty stupid to drive so dangerously when you have the name of your company all over the side of your Lorry.

Driver Helped me to get the goods to my Door even though he wasn't supposed too. really happy. good service