Every aspect of our practice from our friendly and dedicated team to our surgery itself is centred around our Private and NHS patients' needs. We remain focused on our services and values as we strive to deliver the best family-orientated dental care possible in Hereford. We aim to care for you as we would wish to be cared for ourselves. From routine general dentistry to cosmetic dentistry you can be confident that you are receiving the highest standard of care at all times.
Services
Mark Doyle, Simon Portman-Lewis and Mark Sykes have been working together since 1999, when they bought Collins House together. Collins House was a small hotel when they bought it, but prior to that until the 1980s had been a dental surgery run by Mr Collins and his son (both dentists), hence the name Collins House.
At Collins House we are dedicated to helping you maintain your oral health. We believe that prevention is better than cure. Whilst you could not wish for better dentists to carry out your treatment we would much rather that you have an uneventful routine check-up. Before any treatment is undertaken we will always explain why it is necessary and what is going to happen.
93% gave us the highest possible score for the level of competence that they feel our team have. 99% of our Denplan patients would not hesitate to recommend Collins House to a friend or family member, or indeed already have. We always listen to our patients and the survey revealed that a large number of them wanted Wi-Fi access in the waiting room - this has now been introduced.
If you are in pain we will endeavour to see you on the same day. Pain space is allocated on a first come first seen basis so please contact us as early as possible. Our service does not stop after surgery hours. In cooperation with other local practices we operate an out of hours service until 9.00 p.m. 365 days a year and are on hand to provide advice and appropriate treatment for genuine emergencies.
It is important that we have an up to date email address and phone number for you. Screening is vital for the safety of our patients and staff and failure to complete the pre-screening information could result in your appointment being cancelled and rebooked. We ask that you use the toilet and brush your teeth at home prior to your appointment as our facilities are closed.
Reviews (10)
Lucy Reed
Dec 24, 2021
Report
Cate Johnson
Dec 17, 2021
Report
Apapa Ed
Dec 10, 2021
Report
Veronika Sklenikaite
Nov 27, 2021
Report
This is top class dental practice. My dentist Simon Portman was highly professional, experienced and very attentive. I was referred to the hospital for an extended X- ray straight way to find the best solution for my extrimely complicated wisdom tooth extraction. I was impressed with the care and expertise at this practice. You feel relaxed and safe there and definitely can trust and rely their service. Thank you so much.
Iain
Nov 18, 2021
Report
Colin Price
Nov 04, 2021
Report
We have followed our dentist Mark Sykes for the past 25 years from practice to practice and can honestly say that the service and treatment we have received from Mark, Jo our hygienist and the reception team has been 1st class.
We have always been made to feel welcome in the practice and it is with a great amount of sadness that we are leaving.
We shall miss familiar faces but wish all well for the future.
We have always been made to feel welcome in the practice and it is with a great amount of sadness that we are leaving.
We shall miss familiar faces but wish all well for the future.
Rosemary Pritchard
Nov 04, 2021
Report
All the team at Collins House are friendly and helpful, providing an excellent service from the moment you arrive until final departure. The team are all very aware of taking precautions in relation to the Flu and Covid and you will feel very safe in their hands. They provide first class dental care; the dentists and hygienists are always making sure their knowledge is up to date; they have a wealth of experience and always put patients at ease - Thank you
Vivien Tucker
Oct 31, 2021
Report
I never fail to be impressed with the care and expertise of the people I meet in this practice.
Today Laura spent 40 minutes returning my teeth to their pearly best and Claire identified a problem with a crack in a crown which I know she will address in her uniquely pain free and professional way.
The environment is super safe and comfortable and I actually look forward to my visits.
Today Laura spent 40 minutes returning my teeth to their pearly best and Claire identified a problem with a crack in a crown which I know she will address in her uniquely pain free and professional way.
The environment is super safe and comfortable and I actually look forward to my visits.
Olivia Tobey
Aug 22, 2021
Report
I’ve been attending this dental practice my whole life! My family all use this dental practice as we have an amazing dentist here and all of the staff are friendly and welcoming, as well as being provided with top patient care! An example of this is having a routine checkup and then being offered the procedure I would need the same day, as there was an opening and knew that the the thought of having the procedure can be nerve racking. Would highly recommend Collins House Dental Surgery.
Sarah Evans
Aug 21, 2021
Report
Always welcoming, not a bad word to say. The girls on the reception are just lovely and very helpful, my dentist always puts me at ease and makes me laugh, my hygienist is amazing, so gentle you hardly know she is doing anything to your teeth. Through the pandemic they have made sure that you feel safe can’t fault them. I highly recommend them, it’s the best practice I’ve ever been to.
