Castlegate Lights have been successfully operating for over 30 years; our in-depth knowledge and many years of experience have allowed us to become one of the biggest lighting retailers in the UK. We have not only managed to survive in a very competitive industry but have grown organically by earning the respect and loyalty from our customers around the world.
We started as a family business with the aim of helping our customers choose home lighting in a hassle-free way and supplying the widest range of lights across the country; three decades later we offer over twelve thousand high-quality fittings and have over 9,000 5 star reviews on Trustpilot alone.
We started as a family business with the aim of helping our customers choose home lighting in a hassle-free way and supplying the widest range of lights across the country; three decades later we offer over twelve thousand high-quality fittings and have over 9,000 5 star reviews on Trustpilot alone.
Reviews (6)
Antya Markin
Jan 07, 2022
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Having waited MONTHS for a light fitting to arrive as part of a large order for various lights (received fairly promptly once I contacted the company about non-receipt), I recently received an 'update to order' email and a separate one telling me that my lights were dispatched and to expect delivery information from the courier. I almost screamed in joy that my final light was about to arrive.
But silence followed, so after a few days I re-read the two emails and noticed that the 'update to order' one had an attachment showing the original invoice. This invoice consisted of 2 pages, with the first
But silence followed, so after a few days I re-read the two emails and noticed that the 'update to order' one had an attachment showing the original invoice. This invoice consisted of 2 pages, with the first
Rory McCague
Dec 12, 2021
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Steve Smith
Aug 13, 2021
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Price Promise is certainly no promise
I have just bought 2 wall lights from them. i did so without googling for the cheapest as they state a price promise. you would think a promise means that if found cheaper they promise to refund the difference. Oh no it doesn't, the answer i got back was as below
so if you want to get the cheapest deal, shop around first , suggest you dont assume a promise is really a promise , it certainly is not
Most disappointing and very misleading
Good afternoon
Please note price matches are at the discretion of Castlegate Lights Ltd and not guaranteed
Kind regards
I have just bought 2 wall lights from them. i did so without googling for the cheapest as they state a price promise. you would think a promise means that if found cheaper they promise to refund the difference. Oh no it doesn't, the answer i got back was as below
so if you want to get the cheapest deal, shop around first , suggest you dont assume a promise is really a promise , it certainly is not
Most disappointing and very misleading
Good afternoon
Please note price matches are at the discretion of Castlegate Lights Ltd and not guaranteed
Kind regards
Karen Tsui
Feb 06, 2021
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The best light company
Competitive price, easy to order, quick delivery, products well protected, arrived in immaculate condition. Found the bedside table lamps on Wayfair first, then a quick price check showed Castlegate selling the same thing 20% cheaper. It's my first order and totally impressed. Service and quality are on par with John Lewis, with Dunelm's price. Will look at their website first next time shopping for lights.
Competitive price, easy to order, quick delivery, products well protected, arrived in immaculate condition. Found the bedside table lamps on Wayfair first, then a quick price check showed Castlegate selling the same thing 20% cheaper. It's my first order and totally impressed. Service and quality are on par with John Lewis, with Dunelm's price. Will look at their website first next time shopping for lights.
Jennifer Davis
Jul 10, 2020
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Paul Moloney
Nov 06, 2018
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