M S P Legal Services
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M S P Legal Services
Based in the centre of Hartlepool, MSP Legal Services has become a leading solicitors practice in the North East and has a long standing reputation for expert advice and an approachable and personal service. At MSP Legal Services we strive to offer our clients the very best in professional legal advice.

We are committed to providing a personal and cost effective service that is focused on getting the required results for our clients. We serve a wide and varied client base including commercial businesses, small companies and individuals. If you would like to discuss any of our legal services please just get in touch.
Services
Fiona studied at University of Wales Aberystwyth where she studied at degree level and subsequently obtained a Masters Degree in Business Law. She studied for her professional qualification at Chester College of Law, before commencing her training in Hartlepool. Originally MSP Legal Services LLP was Malcolm Smith & Partners.
Our quick guide sets out the legal process surrounding buying or selling a house or flat, including selling, buying, exchanging contracts, preparing for completion and completion itself. We are built on providing a complete, professional service which delivers on what we promise.

We understand that in business you might require legal advice from time to time and you will expect great service, reliable advice and experienced people to work seamlessly as part of your team.The idea of planning for your family's future can seem overwhelming and maybe it is something you don't really want to think about, but it is essential for protecting what is yours and those you love.
After obtaining your title deeds, or getting copies of your registered title from the Land Registry, we will put together a package of information for your buyer's Solicitor including a contract, copies of parts of your deeds, property information form, contents form and any guarantees, permissions or similar documents.
We are built on providing a complete, professional service which delivers on what we promise. We understand that in business you might require legal advice from time to time and you will expect great service, reliable advice and experienced people to work seamlessly as part of your team. Not a problem.
The idea of planning for your family's future can seem overwhelming and maybe it is something you don't really want to think about, but it is essential for protecting what is yours and those you love. It can be everything from passing on treasured possessions to matters as crucial as guardianship and taking care of your business interests.
Reviews (20)
Elisha Winspear
Elisha Winspear
Jan 15, 2022
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I am not one to write reviews however I would hate for anyone to go through the stress we did due to this companies failures.
MSP was the sellers solicitors of the house we were purchasing and to say they made the process hard is an understatement. My solicitors calls and emails were ignored for months even up to the day of our house move they ignored us. My solicitor had to go into MSP's office and demand an exchange of contracts or it wouldn't of happened. Avoid this company if you want to save yourself a lot of stress!
Elisha Winspear
Elisha Winspear
Jan 15, 2022
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I am not one to write reviews however I would hate for anyone to go through the stress we did due to this companies failures.
MSP was the sellers solicitors of the house we were purchasing and to say they made the process hard is an understatement. My solicitors calls and emails were ignored for months even up to the day of our house move they ignored us. My solicitor had to go into MSP's office and demand an exchange of contracts or it wouldn't of happened. Avoid this company if you want to save yourself a lot of stress!
Ian Vaughan
Ian Vaughan
Dec 07, 2021
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Fiona and the team did an excellent job of completing a house sale and purchase for us. Timelines changed quickly throughout, and Fiona was able to keep the process on course. She mediated for us on a couple of issues, and often worked well out of office hours to assist us when necessary. Fiona also resolved a post sale issue, which we were very grateful for. We wouldn’t hesitate to use MSP again, and would highly recommend them.
Ian Vaughan
Ian Vaughan
Dec 07, 2021
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Fiona and the team did an excellent job of completing a house sale and purchase for us. Timelines changed quickly throughout, and Fiona was able to keep the process on course. She mediated for us on a couple of issues, and often worked well out of office hours to assist us when necessary. Fiona also resolved a post sale issue, which we were very grateful for. We wouldn’t hesitate to use MSP again, and would highly recommend them.
Karen Butterfield
Karen Butterfield
Oct 13, 2021
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Avoid this company at all costs, if I could give it 0 I would. Almost 11 months ago this company has thousands of pounds deposited into their bank to pay beneficiaries of a will. The money is still in their account with no explanation to anyone as to why this is the case. Please use a reputable, responsive solicitor as these are neither. From the partner to her husband they don't answer emails and if they do it's to advise they will be intouch and of course they never are. AVOID ..AVOID..AVOID.
Karen Butterfield
Karen Butterfield
Oct 13, 2021
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Avoid this company at all costs, if I could give it 0 I would. Almost 11 months ago this company has thousands of pounds deposited into their bank to pay beneficiaries of a will. The money is still in their account with no explanation to anyone as to why this is the case. Please use a reputable, responsive solicitor as these are neither. From the partner to her husband they don't answer emails and if they do it's to advise they will be intouch and of course they never are. AVOID ..AVOID..AVOID.
Emma Jane Morris
Emma Jane Morris
Sep 25, 2021
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My family have been clients of MSP Legal Services for many many years and have always had professional, efficient and prompt attention in all our business. They provide a kind, confidential and extremely supportive service which is especially important when dealing with legal and in some cases difficult and emotional matters. We would highly recommend MSP Legal Services to all. Thank you to Andy, Fiona and all your excellent team.
Emma Jane Morris
Emma Jane Morris
Sep 25, 2021
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My family have been clients of MSP Legal Services for many many years and have always had professional, efficient and prompt attention in all our business. They provide a kind, confidential and extremely supportive service which is especially important when dealing with legal and in some cases difficult and emotional matters. We would highly recommend MSP Legal Services to all. Thank you to Andy, Fiona and all your excellent team.
Tim Jones
Tim Jones
Sep 20, 2021
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MSP Legal Services LLP are an excellent and professional company and have completed conveyancing on the sale of two of our previous properties. They provided an efficient and cost effective service to us and were always on hand on the telephone and email with any queries that we had with the sale of our properties. We would definitely recommend their services and are excellent value for money.
Tim Jones
Tim Jones
Sep 20, 2021
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MSP Legal Services LLP are an excellent and professional company and have completed conveyancing on the sale of two of our previous properties. They provided an efficient and cost effective service to us and were always on hand on the telephone and email with any queries that we had with the sale of our properties. We would definitely recommend their services and are excellent value for money.
Julie Mezzo
Julie Mezzo
Sep 19, 2021
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Absolutely terrible service from MSP, barely any contact from them, do not return calls, take ages to respond to emails! Still sat at 6.30pm waiting for keys due to funds not being released when they were supposed to. Constantly chasing them after calls from estate agents due to them not answering their calls either. Had 3 different moving dates but due to no communication they were all changed leaving us out of pocket due to having to rearrange removals. Takes an absolute eternity to get through to the office and when you do it's either a case of " let me take your number and we will ring you
Julie Mezzo
Julie Mezzo
Sep 19, 2021
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Absolutely terrible service from MSP, barely any contact from them, do not return calls, take ages to respond to emails! Still sat at 6.30pm waiting for keys due to funds not being released when they were supposed to. Constantly chasing them after calls from estate agents due to them not answering their calls either. Had 3 different moving dates but due to no communication they were all changed leaving us out of pocket due to having to rearrange removals. Takes an absolute eternity to get through to the office and when you do it's either a case of " let me take your number and we will ring you
Marion Scrafton
Marion Scrafton
Sep 11, 2021
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I have been with this family firm for approximately 25 years. I have always found them reliable and approachable , nothing is too much trouble. I had the pleasure of meeting Malcolm Smith, Fiona's late father, who very kindly came to my house to deal with a query my late mother had, who was in her early nineties, he offered to make a house call, which my mam was very grateful for. Any queries I have they will always get back to me. Other family members use MSP as well. I have also recommended them to friends. I would not use any other solicitors.
Marion Scrafton
Marion Scrafton
Sep 11, 2021
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I have been with this family firm for approximately 25 years. I have always found them reliable and approachable , nothing is too much trouble. I had the pleasure of meeting Malcolm Smith, Fiona's late father, who very kindly came to my house to deal with a query my late mother had, who was in her early nineties, he offered to make a house call, which my mam was very grateful for. Any queries I have they will always get back to me. Other family members use MSP as well. I have also recommended them to friends. I would not use any other solicitors.
Alan Pickett
Alan Pickett
Sep 08, 2021
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Just recently sold our house in Northumberland this September 2021 through MSP Legal Services in Hartlepool. I feel that everyone has got to remember this year(2021) has been another challenging year not only with Covid-19 still around but the Stamp Duty 0% Government offers during 2020-2021 that end at the end of this month so l feel that MSP Legal Services have coped so well during these busy and unprecedented times. I dealt with Fiona and Lauren who were so helpful in our sale, l cannot thank them enough. I understand previous comments about phone not being answered, l sometimes too did not
Alan Pickett
Alan Pickett
Sep 08, 2021
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Just recently sold our house in Northumberland this September 2021 through MSP Legal Services in Hartlepool. I feel that everyone has got to remember this year(2021) has been another challenging year not only with Covid-19 still around but the Stamp Duty 0% Government offers during 2020-2021 that end at the end of this month so l feel that MSP Legal Services have coped so well during these busy and unprecedented times. I dealt with Fiona and Lauren who were so helpful in our sale, l cannot thank them enough. I understand previous comments about phone not being answered, l sometimes too did not
Andrew Watson
Andrew Watson
Aug 22, 2021
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Fiona did the conveyance for a recent house purchase. We had a deadline, but wanted the sale through faster, which was a stretch, given it felt like half of the country were moving house at the same time and all solicitors, estate agents, councils, removal companies and anyone involved with housing transactions were extremely busy. Fiona did a great job getting the sale over the line, even when the seller went AWOL on the day we were supposed to exchange & complete!
Andrew Watson
Andrew Watson
Aug 22, 2021
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Fiona did the conveyance for a recent house purchase. We had a deadline, but wanted the sale through faster, which was a stretch, given it felt like half of the country were moving house at the same time and all solicitors, estate agents, councils, removal companies and anyone involved with housing transactions were extremely busy. Fiona did a great job getting the sale over the line, even when the seller went AWOL on the day we were supposed to exchange & complete!
George Hardy
George Hardy
Aug 15, 2021
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Selling a house, we werre having great trouble with our estate agent, who had allowed the cash buyer (and the buyer's solicitor) to stall and delay the purchase for over seven months.
We were almost driven to the point of putting the house back on the market when Fiona Smith, senior partner at PSP, took decisive action to get the completion date agreed.
We can't praise her enough for her personal and kind efforts in ending this nightmare for us.
She replied quickly to our emails and phone calls, and it was a real pleasure to speak to her often in those final few weeks leading to the long overdue
George Hardy
George Hardy
Aug 15, 2021
Report
Selling a house, we werre having great trouble with our estate agent, who had allowed the cash buyer (and the buyer's solicitor) to stall and delay the purchase for over seven months.
We were almost driven to the point of putting the house back on the market when Fiona Smith, senior partner at PSP, took decisive action to get the completion date agreed.
We can't praise her enough for her personal and kind efforts in ending this nightmare for us.
She replied quickly to our emails and phone calls, and it was a real pleasure to speak to her often in those final few weeks leading to the long overdue