Please DO NOT attend the surgery unless you have specifically been asked to by a clinician. Online booking of appointments has been suspended on advice from NHS England. This is because we need to triage all appointments to mitigate the risks associated with potentially infected patients attending the Practice.
To book an appointment please telephone the surgery. Medical settings are a higher risk environment and will need to be subject to more control measures than other public facilities. Until further notice there will be no routine appointments. We will continue to provide our Urgent on the day triage but please only telephone reception.
To book an appointment please telephone the surgery. Medical settings are a higher risk environment and will need to be subject to more control measures than other public facilities. Until further notice there will be no routine appointments. We will continue to provide our Urgent on the day triage but please only telephone reception.
Services
Rowner Surgery strives to deliver a high quality of care to our local community in a safe, friendly and caring environment. We pride ourselves on having a family orientated practice in which we endeavour to maintain good relationships with our patients, their families and/or carers. To ensure we are always learning, we communicate regularly both within our practice and with our governing bodies.
We also run specialist late clinics throughout the year for Health promotion ie: Smear clinics and Flu clinics. The Extended Access Service (PDF, 430KB) gives you the opportunity to book an appointment at a local NHS site up to 8pm on weekdays, 8am - 4.30pm Saturdays and on Sunday mornings. If you require urgent medical assistance which cannot wait until the surgery re-opens, please call 111.
ANP's oversee the 'same day' workload of patients that present/ring the surgery wishing to be seen that day. You are therefore more likely to see an ANP for ailments like cough, cold, rash, fever, sore throat, back pain, headaches, unwell child. You are less likely to see an ANP for a concern that is complicated, chronic, or palliative.
Chronic Disease Clinics - including the monitoring and treatment of serious conditions such as asthma, COPD, heart disease and diabetes. Child Health Surveillance - care provided by the doctors in conjunction with the health visitor. Contraception - all the doctors offer contraceptive services including "the pill", sterilisation (including vasectomy) and implants.
The Accessible Information Standard is a new 'information standard' for implementation by all organisations that provide NHS or adult social care including GP practices. The Accessible Information Standard aims to ensure that people who have a disability or sensory loss receive information that they can access and understand, for example in large print or via email, and professional communication support if they need it.
Reviews (7)
Louby Fields
Dec 16, 2021
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I would not recommend anything to do with this surgery if my life depended on it. I have never in my life dealt with such rude, inefficient, unhelpful people in my life. Dealing with this surgery has been painful in what is a trying time for my family. Rudeness, loss of paper work, incorrect paperwork provided, incorrect pills supplied, I could… go on forever. If you’re customer facing be caring be kind. Anger towards staff won’t be tolerated blah blah blah, well don’t chuffing aggravate people. No one is coming to you because they are healthy and fit and happy, there&rsquo
Russell Henning
Dec 11, 2021
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Jacky Houghton
Nov 25, 2021
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Deborah Davis
Oct 20, 2021
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Amanda West-Ralph
Aug 25, 2021
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Surgery has gone downhill had a baby 6 months ago and still suffering as they have left me to it! receptionist don't pass anything to Dr's or Dr's don't care I only have faith in Lorraine and Denise shame they don't do full time! receptionist even put another patients documents on my file and didn't even notice untill I told them this is breach of data protection I have complained over and over no one listening I have now made cqc on the lack of care this surgery has
Louis Stevens
Oct 28, 2020
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Katie Shulman
Jun 04, 2020
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