Birmingham Telecommunications
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Birmingham Telecommunications
Call Birmingham Telecom on 0121 716 8888 for help or advice with any aspect of your business telephony. Established in 2006, Birmingham Telecom are a midlands based, award winning business telecoms supplier with service and support at the heart of everything we do. By providing a complete range of tailored telecoms solutions, we offer a full unified communications packages that are built to enable your business to do more.

Our services include IP telephony, internet connectivity, business mobile and everything else in between and we bring these services together to save you time and money to improve the way you communicate. We currently work with over 23,200 businesses of all sizes across the UK and partner directly with some of the leading names in our industry including Openreach, Vodafone, Gamma, Entanet, City Fibre plus many others.
Services
No one phone system is perfect for every business which is why we offer a large choice of options. With over 13 years of experience and over 23,000 UK based customers, you can be confident in the knowledge that Birmingham Telecom has you covered.

Our business phone systems range from traditional on-premise solutions with optional leading Panasonic DECT integration to cloud-hosted phone systems and a fully managed IP phone system that can be quickly deployed across multiple sites at the lowest possible cost.Cloud hosted phone systems with no onsite equipment with FREE IP handsets and FREE UK calls.
Discover the perfect business phone system for your company and change the way you work forever. Call Birmingham Telecom on 0121 716 8888 for a free quote. As the leading telephone system installer in the Midlands, Birmingham Telecom are perfectly positioned to provide your company with a state-of-the-art business telephone system.
Cost effective, and reliable fully managed phone systems deployed either on premise or in the cloud. With the announcement from BT that every UK businesses will need to upgrade to IP telephony by 2025, following BT's announcement to switch off the PSTN and ISDN networks for good. This has now been confirmed and starts with a cease of new supply by 2020, moving to a full migration to IP before 2025.
Manage, analyse and understand customer interactions using our call reporting software. Gain insight to identify business efficiencies, improve customer service and deliver a return on your telecoms investment. Highly scalable, easy to deploy, easy to adopt and easy to use, whilst meeting industry compliance regulations for both reporting and call recording.
Business Call Recording is a reliable and easy to implement solution that helps protect your business and your team. Call Recording can be used to help demonstrate compliance, resolve disputes, train your staff and protect your team while they work. We offer a choice of business call recording solutions depending on whether you have an on-premise or hosted telephone system.
Reviews (10)
Dawn Farrugia
Dawn Farrugia
Oct 10, 2021
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Our Company, The Phoenix Pattern & Tool Co Ltd, have been customers of Birmingham Telecom since they started out. They have replaced our phone system 3 times, recently bringing us into the 21st Century. The 3CX system that we have now is user friendly and the app enables working from home much more convenient. Special thanks to Andy for always getting the right product to suit us and Shaun for the time and effort put in with us during and after the installation, Dan and Lee for attention given quickly to any of our queries. A great job, I have no hesitation recommending Birmingham Telecom.
Nicky Smith
Nicky Smith
Aug 20, 2021
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The best customer service I can remember! Stacy helped me chose the right headset and was very patient when I changed my mind. Nice, simple packaging and a prompt service. Thoroughly recommend.
Joseph Millyard
Joseph Millyard
Aug 19, 2021
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We have just signed to transfer over to Birmingham Telecom in the last week, the transition is not due to take place for a few weeks, but our phone and internet line was cut last week. This company setup an app-based phone system within a few hours getting us back up and running and receiving the calls. Amazing effort and great first impressions. Very positive, knowledgeable, and supportive staff.
David Edwards
David Edwards
Jul 17, 2021
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Great support from dan and the technical team at Birmingham telecom - solved my internet problem quickly and efficiently. Great job. I would recommend this company for all your IT and telecomms requirements
Tim & Sue Alder
Tim & Sue Alder
Jun 17, 2021
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Very happy with headsets.
Amazing customer service form Stacy.
Issue with delivery dealt with quickly and efficiently.
Highly recommend
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Mick Barnes
Mick Barnes
Apr 21, 2021
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Great product range and great service - Just bought a Jabra Evolve2 65 headset for homeworking. I would recommend this company every time.
Sri Kanaparthy
Sri Kanaparthy
Nov 13, 2020
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A very good experience in buying wireless headsets. Several supplier were not helpful and I was looking for someone that knows their stuff before we buy the products. I have come across these guys and especially Scott has been very helpful and has run through the set up process step by step with me and also agreed that he would take the product back if I test it and it does not work with my RingCentral Cisco 8861 phones.
Really cant praise enough the service from this company. They would be my first point of contact in future for any headset requirements.
Lets Go
Lets Go
Sep 07, 2020
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Having placed an order for a new phone online through Birmingham Telecom, Brian not only called to check that my phone was compatible but offered advice which fixed the problem and then a refund when it was discovered the phone was no longer required.
Exceptional service from Birmingham Telecom. I will definitely recommend them to anyone needing telecoms support for their business.
Thank you!
Kerry Spain
Kerry Spain
Jun 24, 2020
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Bought a cisco headset for office phone.
Easy to order, arrived really quickly, so please with it, good quality.
I would highly recommend this company.
No more resting the phone on my neck and trying to input Information. The only negative my boss will have to buy everyone one lol.
David Donegani
David Donegani
Oct 09, 2019
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We needed a new 18 line telephone system for our purpose built factory. Birmingham Telecom were extremely helpful, knowledgable, and good value. The installation and training went smoothly and we are very happy with the Panasonic system we purchased - it has worked without any problems since the day it was installed and we have been able to fine tune the configuration to make it work just as we want. If your looking for a provider, I thoroughly recommend Birmingham Telecom