We are passionate about providing the best quality products and excellent customer service to all customers, current and potential. The Elan Fire & Security Group of companies are independent and family run, with over 35 years' combined experience in the Fire and Security industry.
Based in Essex and London, and with customers all over the UK, we pride ourselves on being a GOLD approved NSI / NACOSS installer, providing Fire and Security solutions to every type of commercial premise and homes of all sizes, throughout the UK.We offer an ever growing extensive range of services and are always striving to be at the forefront of the electronic Fire and Security Systems market.
Based in Essex and London, and with customers all over the UK, we pride ourselves on being a GOLD approved NSI / NACOSS installer, providing Fire and Security solutions to every type of commercial premise and homes of all sizes, throughout the UK.We offer an ever growing extensive range of services and are always striving to be at the forefront of the electronic Fire and Security Systems market.
Services
We are your one stop for your Business and Home, Your safety and Security is our priority. Elan is an independent, family run business with solid experience in the fire safety and security industry. With offices in Essex and London and with customers all over the UK, we pride ourselves on being an NSI / NACOSS Gold & Fire Gold installer and offer an extensive range of services.
Elan Fire & Security is certified by the National Security Inspectorate (NSI) to their Gold Standard for Security Systems and to their Fire Gold Standard for Fire Alarms along with BAFE Accreditation (this is the highest level of accreditation achievable). By choosing us for your Fire & Security Systems, you can be sure you are in safe hands.
When you choose us to provide your Fire and Security Systems, you'll be in the very safest of hands. 1000's of businesses, organisations and property owners across the country have already benefited from relying on our service and knowledge. We pride ourselves on providing the highest degree of care and help all of our customers, with the same degree of diligence: householders, SMEs, multi-national organisations and the public sector.
We have long term relationships with our key suppliers and view their support as a large part of our success. They know the level of service we expect on behalf of our customers. You can be sure that we will never chose a product simply because it the cheapest but will find the very best value and so we work closely with our partners in order to achieve this.
We are experts in the Intruder Alarm industry and have been since 2001. Our systems can be very basic, but smart and easy to use, ideal for the older or partially sighted user, or more complex multi area systems to control larger installations.
As an NSI / NACOSS Gold Accredited Installer, we have a vast range of purpose designed Intruder Alarm Systems for domestic and commercial properties, of every type: retail, offices, warehouses, industrial units, factories, leisure and sports facilities.Our systems can be very basic, but smart and easy to use, ideal for the older or partially sighted user, or more complex multi area systems with integration to other security aspects on site.
As an NSI / NACOSS Gold Accredited Installer, we have a vast range of purpose designed Intruder Alarm Systems for domestic and commercial properties, of every type: retail, offices, warehouses, industrial units, factories, leisure and sports facilities.Our systems can be very basic, but smart and easy to use, ideal for the older or partially sighted user, or more complex multi area systems with integration to other security aspects on site.
Reviews (5)
May Gilbert
Mar 29, 2021
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I have been with the company for years for my alarm and I pay yearly for maintenance .
2018 they instal my CCTV and connected to my phone .
1 week ago I changed my wifi company which stopped my CCTV access to my phone and needed a password from Elan alarm system .
I contacted them to give me the password . they decline and need to send engineer to do the password for £150 plus VAT for first half an hour then £50 plus VAT for any extra hour .
I exchanged calls and e mails to express my disappointment . All my equipment were easly changed by the new wifi password , but only the CCTV that need
2018 they instal my CCTV and connected to my phone .
1 week ago I changed my wifi company which stopped my CCTV access to my phone and needed a password from Elan alarm system .
I contacted them to give me the password . they decline and need to send engineer to do the password for £150 plus VAT for first half an hour then £50 plus VAT for any extra hour .
I exchanged calls and e mails to express my disappointment . All my equipment were easly changed by the new wifi password , but only the CCTV that need
Gemma Argent
Jan 19, 2021
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Highly recommend Elan Fire & Security!! We have had our alarm for a couple of years now and we’re still so pleased with the service they have provided over the years. The engineers are very friendly and highly professional! Also, being able to access our alarm on our phone is amazing too in case we’ve ever accidentally forgot to set it when we go out, we can do this on the app service they also provide! Having the alarm has massively helped with my anxiety of an evening too! Couldn’t recommend them more. Thank you so much guys!! :)
David Lewis
Dec 11, 2020
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We have been a happy customer of elan for many years, they look after our alarm system that is monitored by the police, and also our camera system and electric gates. All installed by them years ago and maintained every year without fail. Happy to recommend them to anyone, and have done many times in the past
Matthew Winterford
May 30, 2019
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These guys are professional and the service they give is fantastic the alarm system is second to none no wires fully remote control and wireless only took a few hours to install would recommend them 100% if your looking for an alarm system for your home or business get a quote from them as well a bit more than I wanted to pay but we'll worth it
Mike Wood
Jun 28, 2016
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Unfortunately we have received very poor service from Elan Security since a problem first started with our gate entry panel in November 2015.
I virtually never complain and in fact this is my first-ever negative review, however it is important that any future customers of Elan Security are aware of the service level they could receive.
Following a number of attempts to repair the entry panel by Elan Security (which they charged me for), they eventually suggested that the panel needed replacing and their representative said it was outside their 12 month warranty and would cost £943.20 + labour
I virtually never complain and in fact this is my first-ever negative review, however it is important that any future customers of Elan Security are aware of the service level they could receive.
Following a number of attempts to repair the entry panel by Elan Security (which they charged me for), they eventually suggested that the panel needed replacing and their representative said it was outside their 12 month warranty and would cost £943.20 + labour