Airline Connections

10 / 10 Absolutely outstanding customer service. ALC stepped up big time for us ... our pcr tests went missing so we needed to go to the airport the night before for tests and they changed our booking with 1 hours notice

Drivers think they own the road. Just had one make an absolutely ridiculous u-turn whilst turning a corner in front of me, then gives me the finger because I sounded my horn at him. Certainly won’t be using them in the future.
Cannot respond to your reply so I’ll edit my review instead.
1. The decent thing would be for your driver to not drive the way they did then flip the finger when someone beeps their horn in frustration.
2. Hard to get a reg number when the vehicle is sideways on to you. Didn’t think of noting down the reg before this.
3. I’m not a competitor I work at the airport

One of the drivers noticed my car tyre was flat in a car park and offered to fill it for me. It was a really kind gesture and I’m glad he helped because there’s snow on the ground and a flat tyre is definitely not safe! Didn’t catch his name but if his friendliness is anything to go off this company would be a great choice. Impressed! Thanks again!

Used a fee times and always spot on. Helpful when calling. As a live in a new build I have to call to book but they always5mstxh5the online price

Extremely racist driver.

Myself and 3 other friends were picked up from Manchester airport to go back to Leeds.
From the moment the journey started the driver was driving like a complete idiot, tailgating cars ridiculously close, driving 80+ mph for the majority of the motorway and braking very harshly.

To top it off this driver was extremely racist. We came to a roundabout where a car had broken down in front of us, the owner was trying to push his car off the roundabout and our driver said "I would've helped him if he was white".

I don't know how anyone can be so openly

In August 2019, on the way back home (Leeds) from Manchester Airport, the family (me, the wife, son and daughter) experienced racial abuse by other passengers in the van, which was witnessed by the driver. The driver was somewhat to blame, as he said we were late despite being told that we had till 8:30am to get to the van from the airport terminal. We arrived at 8:20am (10mins to spare). The driver did nothing to eradicate the racist abuse (from the young couple who lived in Yeadon).

I will be avoiding their service. I have been using this company for 6 years, not anymore.

Avoid!

Great company, cheap and reliable. Drivers are friendly and helpful. They give you peace of mind in knowing you'll be at the airport in time and their waiting to collect you when you arrive home.

''Very Very good airport transfer service, very helpful staff'' me and my family will always use this service and will recommend to other as well. On December my Mother and brother lost contact with me due to they did not have UK phone number and they were bit late to come to the location given by Airline connection,driver on duty that day helped me lots by keeping me update. Many many thanks to the staff and driver on duty that day for helping me locate my Mom and brother and for bringing them safely home.
I will be looking forward to use this service again this March.

Have used this company before and been highly satisfied, however, after our experience this time will not be using again.
I was contacted the day before the pick up and told we would be collected at 11.30am for our 4.15pm flight, fantastic! They did not actually pick us up till 12.40pm due to the original driver having "issues" with his passengers. The replacement driver was very polite and helpful however he needed to collect some other passengers before heading to the Manchester airport . Passengers collected, on way to airport when he made a phone call to the office as he was almost out of

We've travel with our children and parents to Manchester Airport on the 23rd August an returned on the 30th, the service was very good (requested a baby car seat and it was ready). I think the driver on the 23rd should have drove a little bit slow, I’ve really enjoyed the returned journey on the 30th, the driver was more relaxed. We will use it again.

Booking was easy and the customer service was good. Even when we had a flight cancellation, David, I think his name was, was very helpful in arranging alternative transport and times to a different airport. The minibus turned up on time and the driver, Robert was helpful with our cases and polite. However, things suddenly turned from good to bad. On the day of travel to machester, the weather was really really bad, very heavy rain and windy. As you can imagine it's always 10 times worse and on the m62. Our driver though didn't see this as a problem, continuing to hit 80+ miles an hour in very bad

Absolutely first class service. We were over from Sweden to visit family and decided to take a transfer to save us waiting an age to pick up a rental car. Pick-up at both ends was worked perfectly, drivers very polite and helpful. Booking and payment was incredibly easy, the staff friendly and helpful when I called their office. We will definitely be using their service in the future. Thank you.

Before I start I would just like to say it was an absolute nightmare nothing but stressful at the beginning of our holiday we will never use your company ever again and will not recommend to anyone infact I have already told people what a nightmare we had with your company!

So our pick up time on our invoice said pick up time at 6am but be ready for 5.30am like we was! At 6.10am I phoned the office to complain and ask where our pick up was to be told he will be 15 minutes away the driver got to us at 6.40am which is 40 minutes late I can only presume the driver had slept in he was very rude when