Flights and Packages specialise in providing tailor made holidays, arranging the best priced flight-onlys and offering top quality hotels, apartments, cruises and the resorts that suit your travel needs - and, of course, all within your personal budget.
As an independent agent we can offer you the best value flights and holidays on the market, not being tied to any one particular organisation or operator allows us to bring you the best deals available on the travel market, and as members of the Travel Trust Assosiation and holders of a Civil Aviation Authority ATOL license you can rest assured that your financial security is never going to be in doubt.
As an independent agent we can offer you the best value flights and holidays on the market, not being tied to any one particular organisation or operator allows us to bring you the best deals available on the travel market, and as members of the Travel Trust Assosiation and holders of a Civil Aviation Authority ATOL license you can rest assured that your financial security is never going to be in doubt.
Reviews (4)
Christine Wilson
Jun 13, 2021
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I have been trying to claim a refund from this company for months, the agent I have been dealing with does not reply to my emails, I have been lied to on many occasions, the only way to communicate is with live chat & have it subscribed to email as evidence although they still don’t respond to any evidence you give. The customer service is appalling, I have asked for the contact no of a manager on many occasions & these requests have fallen on deaf ears too. I want my money back!!!
Patrick Brown
Dec 10, 2020
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Please please avoid this company. They suffer with poor customer service. Non responsive to emails. You can't get through to the person dealing with your booking and Refund claim.
We paid in July 2019 a deposit. The balance paid December 2019. Alas due to COVID19 the holiday was cancelled in March 2020.
At first no feed back from them. Then told refunds would be given. Then told to wait another 4 weeks. The deadline was 31st July 2020. We are owed £3000.
As a previous reviewer said we wanted to give them time and showed a lot of patience. But this company needs to get their act together. People
We paid in July 2019 a deposit. The balance paid December 2019. Alas due to COVID19 the holiday was cancelled in March 2020.
At first no feed back from them. Then told refunds would be given. Then told to wait another 4 weeks. The deadline was 31st July 2020. We are owed £3000.
As a previous reviewer said we wanted to give them time and showed a lot of patience. But this company needs to get their act together. People
Joanne McGivena
Oct 26, 2020
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I would have scored a zero if possible!!
Extremely poor experience with Flights & Packages.
Over 120 days since I should have travelled and still not received a refund, or even communication from them. Still owed more than £4000
They do not respond to calls or e mails and they are totally unprofessional.
I had not wanted to put pressure on them at this difficult time, as I wanted as many companies to survive this pandemic as possible. But, this company does not deserve to keep trading.
My advice would be DO NOT USE THIS COMPANY
Extremely poor experience with Flights & Packages.
Over 120 days since I should have travelled and still not received a refund, or even communication from them. Still owed more than £4000
They do not respond to calls or e mails and they are totally unprofessional.
I had not wanted to put pressure on them at this difficult time, as I wanted as many companies to survive this pandemic as possible. But, this company does not deserve to keep trading.
My advice would be DO NOT USE THIS COMPANY
Shirley Rourke
Oct 12, 2020
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