Team Cycles, North East Bike Shop
Call now
Call now
Website
Call
Team Cycles, North East Bike Shop
Team Cycles opened its doors in 2013, and has proven to be the most innovative, forward thinking independently owned bike shop in the North East. We sell a full range of road, mountain, eBikes, gravel, cyclocross, hybrids and kids bikes, in addition to offering bike fits and custom builds.

Our workshop has three fully trained mechanics, and we undertake all kinds of repairs, servicing and custom builds, work on any brand of bike, and have fast turnaround times.We strive to offer the best personal shopping experience to every customer irrespective of your requirement or budget. Whether it be on the road or the trails our first hand riding experience enables us to give our valued customers excellent practical advice.
Reviews (18)
David Batchelor
David Batchelor
Jan 29, 2022
Report
I just wanted to express my thanks for the great online service. I ordered a Wahoo trainer at 2.00 pm, it arrived by courier before 9.00 am the next day. It is now fully installed and working within less than 24 hours after ordering. Great service from a company I was not familiar with before but will now be my first point of call. Great job guys !
Scott Mac
Scott Mac
Oct 28, 2021
Report
Well after being messed about by multiple shop a came to team cycles had the bike a wanted built in less then a hour and will be pedaling away the same day top guys down there highly recommended 👍
Josh Robbo
Josh Robbo
Sep 08, 2021
Report
Firstly I couldn’t not find the 0 star button. I hope no one ever has to take back a damaged NEW bike bought from them, took my bike back 4 times with the same problem (apparently fixed each time and was not as same problem still occurred) eventually got a refund to be then told that I could never buy another bike from them. WHAT A JOKE WOULD NEVER GO BACK AGAIN
Peter Crowson
Peter Crowson
Sep 01, 2021
Report
I bought a Trek Edmona online on a Sunday. The bike arrived well packaged and unmarked the next day (I live about 180 miles from Gateshead). After attaching the bars and my pedals I was straight out for a ride. The bike fit is perfect and it rides like a dream even over our worn out Herefordshire roads. Very happy and will definitely shop at team cycles again.
Simon Jones
Simon Jones
Aug 27, 2021
Report
Service was great everything I needed and more, staff so helpful and friendly excellent all round definitely be back
Jonathan Winston
Jonathan Winston
Aug 15, 2021
Report
What a great bike shop! Ordered a trek hybrid at the start of the week, arrived today in perfect condition. Great packaging to protect the bike, speedy delivery, with an actual timed slot (arrived 2 mins before the slot). Delighted with the service. Thank you Team Cycles
Paul Boland
Paul Boland
Aug 05, 2021
Report
Just wanted to let everyone know how AWESOME the guys at Team Cycles are!!!! I cannot thank Tim and the team enough for their help, advice and professionalism.
Having been let down by another shop, Tim and the team stepped up and delivered to me within 6 days, a shiny new Trek Remedy 7 which had been expertly and lovingly set up!!!
If you are looking for ANYTHING bike related, deffo check out Team cycles 👍👍👍👍👍
Thanks guys,
Paul
Joanne JoJo
Joanne JoJo
Jul 31, 2021
Report
I can’t thank Richard enough for going over and above with my order for my son (16yrs). We placed the order with Alan after being let down by a local shop. Alan was knowledgeable and friendly and informed me that the bike would arrive mid July. I spoke to Richard just prior to then and he said that Trek had changed the delivery date (which we all… know has been happening throughout the last year or so due to demand). I explained to Richard that we were going on holiday and needed the bike for our camping trip and he promised that he would do what he could. He kept me updated and managed
Kieran Mcdermott
Kieran Mcdermott
Jul 28, 2021
Report
Me and my brother bought x2 trek emonda's from this store late last year with all the accessories to be equipped for long winter rides . I Thought I'd give it a while before I write a review as to really test the bikes , we couldn't be happier with the bikes and accessories also the staff were very honest about product performance and helpful so much so we are looking for hybrid bikes for future family rides and will be certainly revisiting this companies Web page to check out what's on offer.
Our Chains Set Us Free
Our Chains Set Us Free
Jul 25, 2021
Report
Absolutely top service from the guys here ordered my bike on the Tuesday and arrived on the Thursday bike was well packaged and even set up as tubeless. Fantastic service and would definitely recommend. To get a bike out to me that quick in these times is just amazing.
Thanks guysπŸ€˜πŸΌπŸ˜πŸ‘πŸΌ
Martin Leonard Ong
Martin Leonard Ong
May 13, 2021
Report
Great bunch of lads really friendly and helpful Can’t do enough for you would recommend to all five star ⭐️ ⭐️⭐️⭐️⭐️
Dave Greenshields
Dave Greenshields
Apr 01, 2021
Report
I’ve nipped in a couple of times recently - they helped me fit a tyre that I couldn’t get on and didn’t charge me for it, then great advice choosing a saddle without any upselling or pressure. If I can persuade Mrs G that I need a new bike I know where I’ll be going!
Jason Muir
Jason Muir
Jan 07, 2021
Report
I think I must have bought the last Trek Rail 5 ebike size Large in the UK (they’re like hens teeth). Purchased midday on the 22nd Dec, checked and shipped on the 23rd to Oxfordshire and arrived 24th - quality service. Tim and Peter really helpful before and after purchasing 👌🏼
Ross Jackman
Ross Jackman
Dec 23, 2020
Report
Visited the shop today customer service was brilliant greeted and asked what he could help with ,went for some knee protection and ended up getting other bits aswell as prices were very good will definitely go back for more in the future
Ali Grimes
Ali Grimes
Nov 30, 2020
Report
Excellent customer service and great experience of purchasing a new bike; Peter was very patient and helpful. Would definitely recommend this store!
Gavin Hampson
Gavin Hampson
Sep 03, 2020
Report
These guys are spot on. Service was quick and they sorted a issue I had with my bike in about 5 mins. I then bought a bike from them and it was ready to ride away within24 hours. Deffo my new go to bike shop🤙
Chris Green
Chris Green
Aug 26, 2020
Report
I bought a bike online from Team Cycles which was delivered very quickly, at first the bike was great but the paint seemed to chip very easiely. I contacted Tim who was great and assisted by opening dialogue with the manufacturer, this went on for over 6 months but Tim constantly reassured me that something would be done. Eventually, after prodding from Tim to the manufacturer they offered a complete refund which was dealt with very efficiently. I would recommend Team cycles to anyone worried about buying online.
Jamie Bone
Jamie Bone
Jul 23, 2020
Report
Went in to store on Monday morning and within 20 minutes of browsing Tim had me with the bike I wanted. Sadly for me being picky they didn't have the colour/size in stock that I wanted. They were quick on ordering and was ready to collect within 2 days! I chose to ride the bike home and Tim offered to setup a quick suspension guide for me so I was comfortable till I got home and figured out my real pressures. The bike is faultless, I normally do all the jobs on my bikes myself but they've done everything I would've done with proper greases/pastes. I'd recommend Team Cycles to anyone.