Terraces Menswear flagship store was opened in 1999, in the Stoke-on-Trent City Centre (Hanley.) Centred in the heart of the Cultural and Business district, the shop covers 2 floors and approximately 4500 square feet. Our ever-expanding portfolio of brands represents the best in classic and casual clothing from contemporary independent British brands to Internationally recognised labels.

Our stores reflect our high attention to detail and supreme efforts to offer the best customer service. We also have loads of TVs, air hockey and a foosball table! Terraces Stafford opened at the end of Summer 2015, in the heart of the Town Centre. Opposite the Edwardian Swan Hotel and next door to St Chad's Church, the store is within one of the oldest and beautiful buildings in the town.

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Reviews (10)

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Irfan Syah

Jan 16, 2022

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Very expensive postage. and they use a courier whose delivery is super slow and it took almost 20 days to wait for the goods to arrive. not in accordance with the high price of shipping costs using local couriers. unlike other stores, shipping costs are cheap and there is free shipping. when shopping a lot 👎👎👎👎👎

Josh Reis

Jan 10, 2022

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Ordered a parcel on the 29th still haven't received my items I'm absolutely fuming! Rang dpd they're useless haven't had no help from anyone in regards where the hell my clothes are and I've paid for special delivery too I'm absolutely livid! I'd give zero stars if I could

Janet Harrison

Dec 31, 2021

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Comfortable, great choice and an excellent service, they don't pester you.

Matt Stubbs

Dec 14, 2021

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Can't recommend Terraces enough. Never had a problem, fast delivery, even faster premium delivery, great sales and great return policy.

Jamie F.

Dec 12, 2021

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Absolutely awful customer service. After I made an order which was to be delivered to my mums address I received an email stating that my order was put on hold and I needed to ring my bank to get a unique bank transfer code.
After spending around 30 minutes on the phone to the bank to receive the code I made a complaint to Terraces that this action is too time consuming and unnecessary. Now I've been 'banned' from making an order every time I try to make an order my bank card gets rejected even though I go through all the security checks, opening banking app, Recieving text code etc and it's all

Justin Carr

Nov 22, 2021

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Terraces is a great shop with great men's wear with absolutely Fing great service.Man it's such a fantastic experience shopping there.Big up all the lads,I've been shopping there since it very first opened and today I bought a beautiful piece of La Coste knitwear (an ace black zip up jumper).and a great Paul And Shark beenie.They knocked me a great bit of discount off and treated me like a king.If you live in a big city then forget going to the likes of Flannels or Harvey Nicks come down to Hanley Stoke On Trent for that great Terraces shopping sensation. And no I do not and have never worked for

Ultra Extreme

Sep 23, 2021

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Great experience. Two of my items, Napapijri, were particularly small for a large. Popped into the Hanley store and exchanged for a larger size. No fuss and all sorted within 10 minutes.

Nicholas Tallant

Sep 08, 2021

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Ive made a few purchases over the last couple of years and every order has arrived within a few days in perfect condition, as described. Couldn't recommend them more.

Jonathan Burgess

Sep 01, 2021

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Very dated 2008 springs to mind . Staff tend to stand their and do nothing. ( Hanley) I find it’s very quiet migth be down to poor merchandising . Or just management in general.

Cameron Stansfield

Aug 08, 2021

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I ordered my stuff and asked for it to be delivered at a different adress and they then said it couldn't be delivered to that address and asked for a code that doesnt exist. They wont reply to my emails there customer service is shocking do not order from here!