Ocean World Travel

Positive: Professionalism, Quality, Responsiveness, Value
Despite the many difficulties presented by the pandemic, the Staff have been exceptional in their abilities to deal with difficulties and enable a delayed special cruise to be planned for next year. Thank you to C P in particular.

I’ve used OWT on numerous occasions and really wouldn’t go anywhere else! The team always give great customer service and understand the importance of it - which is a dying art in my opinion! Lovely touches like Prosecco and chocolates in our room on arrival. So lucky to have this lovely independent agent in Chandler’s Ford. Thank you TeamOWT xx

Terriable staff knowledge of destinations , they know cruises but use an experienced travel agent if you want good holiday advice and service ! And some of the staff are just rude , blonde women I believe her name was Carrie has the customer services skill of a frog !

We have used Ocean World many times to book cruises, and always found staff to be professional, helpful and friendly..... nothing is too much trouble.
Recently we had to cancel a cruise for personal reasons. Michelle liaised with the cruise company on our behalf over several days, until she finally achieved a fair deal for us. She communicated with us regularly, both by telephone and email.
We have no hesitation in recommending Ocean World. We will continue to use them for our future cruises.
Well done to everyone, and our sincerest thanks to all staff over the years.

We have worked it out and have used O.W.T. for over 35 cruises, and why? because we always get 500% service by wonderful staff. Never have we thought that any of the staff were not helpful, friendly, caring or incredibly great. Thanks to all of you.
On 28April we were on Braemar with your very own Michelle and had a wonderful time. To us, Fred. Olsen is an incredible product which suits us perfectly.
Thank you for everything (and the very generous bag of goodies).

Great service from Kerry Stewart (as always - followed her from her last job!) Highly recommend. Many thanks.

When the cruise line is causing problems, having a good agent on your side is invaluable.

First class travel agent who specialise in cruises. I have booked with them over the last 10 years and always found their service excellent. Knowledgable and friendly staff who always go the extra mile. Superb!

Once again I have booked a 2016 holiday with OWT and Mia was a great help with my booking I will continue to recommend friends and fellow cruisers to book with them .Quality service with a smile !!!

I have recently returned from a cruise with P&O around the Baltic Sea and Countries. It was a marvellous cruise and I would certainly recommend it, but what a pleasure it was to book it with such a caring and professional company as Ocean World Travel. I had a phone call wishing us a wonderful holiday the day before departure and was very pleasantly surprised on reaching our cabin to find a bottle of wine and a bag of sweets awaiting us. I have never received such lovely treatment from any other travel agency and will certainly be booking my next cruise with you. Thank you. Jan Horton.

Nice people to do business with - great personal service and good prices too!