DCB Autos offers a range of services utilizing the latest diagnostic equipment and genuine or equivalent quality parts in order to keep your vehicle running smoothly at a price that you will find competitive! We will always keep you fully informed as to costs involved and always discuss with you any additional work that maybe necessary.
Quality - Our aim is to repair any faults, carry out servicing and MOTS on time and to the highest standards. Communications - We aim to keep the vehicle presenter fully informed throughout the whole process. When booking cars at DCBs either by phone or at our front office you will be greeted by either Dominic himself or our manager Colin who will book your car in at the earliest, most convenient time.
Quality - Our aim is to repair any faults, carry out servicing and MOTS on time and to the highest standards. Communications - We aim to keep the vehicle presenter fully informed throughout the whole process. When booking cars at DCBs either by phone or at our front office you will be greeted by either Dominic himself or our manager Colin who will book your car in at the earliest, most convenient time.
Reviews (12)
Gary French
Nov 15, 2021
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Will not use again,
Following, on from the response it seemed only appropriate to respond in full to the points raised.
Whilst we have used the garage over a period of time we have not used it in over 3 years following concerns about extra work being done. We only used dcb again as we needed a quick mot done and the garage we have been using could not fit it in for 10 days but dcb could fit in the next day.
When driving to the garage the water bottle warning light came on, I ask the garage to just top up with a bit of water if there was insufficient to complete the test.
We then received notification
Following, on from the response it seemed only appropriate to respond in full to the points raised.
Whilst we have used the garage over a period of time we have not used it in over 3 years following concerns about extra work being done. We only used dcb again as we needed a quick mot done and the garage we have been using could not fit it in for 10 days but dcb could fit in the next day.
When driving to the garage the water bottle warning light came on, I ask the garage to just top up with a bit of water if there was insufficient to complete the test.
We then received notification
Paul Kitto
Aug 29, 2021
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Mike Shum
Jul 05, 2021
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Recently my aircon compressor went on my car, DCB supplied and fitted a new one at a very competitive price, I had issues with getting in touch with my warranty company. But DCB contacted them on my behalf, and got it all sorted..what fantastic customer service you have. I cannot thank you enough for the time and effort you have given me.....thank you
Scarlett Purdy
Mar 15, 2021
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Mr. Arcticson
Oct 26, 2020
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Daniel Church
Jul 22, 2020
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Quote was received quickly within one working day of me requesting it. All costs were explained to me prior to taking my car in.
I booked in to get some MOT advisory work done within a week of getting a quote and the work was carried out quickly and to a high standard. It ended up costing me less than I was quoted as they advised me on some work… that didn't need to be done there and then and I appreciated the consideration as it would've been easy to just take my money and do the unnecessary work. I was sent a video the following day from the technician that worked on my car and it showed
I booked in to get some MOT advisory work done within a week of getting a quote and the work was carried out quickly and to a high standard. It ended up costing me less than I was quoted as they advised me on some work… that didn't need to be done there and then and I appreciated the consideration as it would've been easy to just take my money and do the unnecessary work. I was sent a video the following day from the technician that worked on my car and it showed
Graeme Card
Jul 13, 2020
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Have used DCB's for over 25 years. They are always most polite, professional and deliver quality service at a good price. Just serviced my 16 month old VW at short notice without any problems whatsover. I always recommend Dom and his team to anybody needing their cars serviced or repairs. Top work from a top team!
Kelly Walker
Jun 09, 2020
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Nigel Robins
Apr 02, 2020
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David Griffiths
Jan 11, 2020
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DCB was recommended to me and I can see why. All the staff in particular a couple of the younger technicians were helpful, polite and courteous. My landrover discovery had a particularly nasty piece of work that they had to do on it, but they logically diagnosed the fault over a couple of visits and provided first class service each time. They charged what they said they would, even though they had the car longer than we first thought they’d need it for, but also let me keep a courtesy car until my vehicle was ready. Rare to find this kind of customer service these days.............
Adam Bodger
Sep 07, 2019
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Julie Hadley
May 19, 2019
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Customer service second to none! Polite, friendly and welcoming atmosphere. Work carried out is fast and efficient and customers don't get hit with "hidden extras" as the team here keep you up to date with what they're doing. Now I've found this little gem of a garage, I wouldn't take my car anywhere else. Recommended to all without hesitation.
