CSS Telecoms, part of the Complete Security Services (CSS Group) provide bespoke Telecommunications services to small and medium businesses in the North West of England. We ensure that all customers have access to our support team 24/7/365. We especially want to hear from companies in Manchester, Liverpool, Chester and North Wales.
We have been using CSS Telecoms now for several years, and they provide us with all the telecom services which are mission critical to our business. We enjoy complete peace in mind, as when we do require technical support the team at CSS are readily available with one telephone call or email. They are extremely responsive and liaise seamlessly with our IT manager to orchestrate solutions rapidly as and when required.
We have been using CSS Telecoms now for several years, and they provide us with all the telecom services which are mission critical to our business. We enjoy complete peace in mind, as when we do require technical support the team at CSS are readily available with one telephone call or email. They are extremely responsive and liaise seamlessly with our IT manager to orchestrate solutions rapidly as and when required.
Services
At CSS Telecoms we adopt a unique approach to business telecoms. We are run by engineers rather than sales people, and we are always available to our customers whenever they need help. As we ourselves are reliant on robust telecoms within our own business, we only offer tried and tested networks that we use at our purpose-built offices in Frodsham, Cheshire.
Not all broadband services are equal, so at CSS Telecoms we only offer networks that have been tried and tested within our own business as we depend on superfast connectivity to run our business! We work with our clients to ensure they enjoy the peace of mind that an 'always-on', superfast internet experience provides.
When clients approach us it is usually as a result of a recommendation from a happy client who have no hesitation in recommending us to fellow businesses. We produce a fully itemised monthly bill (we don't charge you for this unlike some of our competitors), and all service requests are handled by us from our purpose built offices in Frodsham, Cheshire.
Historically whenever businesses needed a traditional telephone line, they had to call BT. As we engage with all Tier 1 telecoms providers our customers never need to call BT whether they need to order a new telephone line for their Redcare Alarm system, report a fault on one of their lines, or even query a bill - we do all of this for our customers from purpose-built offices in Frodsham, Cheshire.
Modern systems can help market your business services using features such as 'Announcement-on-Hold', and ensure compliance with PCI, MiFID II certified 'Call-Recording' We work with you to ensure that the most suitable, feature rich, scalable business phone system can be installed, whether it be VoIP (Voice Over Internet Protocol), SIP (Session Initiation Protocol) or a hybrid system.
Reviews (2)
Neil Russell-Smith
Oct 10, 2019
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Darren Kewley
Dec 31, 2017
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We've worked with CSS on a number of projects and they are awesome to work alongside!
Dealing with ISPs and organisations like Openreach can be a real headache for any organisation, but Paul and his team take that burden off your shoulders and help make life easier for you!
CSS have provided broadband and VOIP systems to ourselves and a number of our clients, and have done so in a professional manner and offer competitive pricing and great technology.
If you need business broadband or telephony - give these guys a buzz!
Dealing with ISPs and organisations like Openreach can be a real headache for any organisation, but Paul and his team take that burden off your shoulders and help make life easier for you!
CSS have provided broadband and VOIP systems to ourselves and a number of our clients, and have done so in a professional manner and offer competitive pricing and great technology.
If you need business broadband or telephony - give these guys a buzz!
