Grooms Garage

Brilliant garage - we turned up there about 3pm on 30th Dec in our motorhome which had just started with a brake issue. We were about 2 hours from home and an hour from our destination with our 4 dogs in the van aswell. It was an awful situation to be in and very scary.
Keith was so accommodating and helpful. They located the problem and told us what was needed. They did a patch up to enable us to safely drive a short way so we could stay overnight and they got the part we needed for 8.30am the next day. In the morning they fitted the part, checked the brake on the other back wheel and also fixed

Positive: Professionalism, Punctuality, Quality, Value
My girlfriend and I had an issue with the brakes on our motorhome. Groom Garage inspected it and found the issue quickly. They ordered the part and fitted it the following day. Great service! Highly recommend this garage!
Service: Brakes

Took my car there for MOT. Keith was really helpful and his office team were a pleasure to deal with and I received a text to let me know as soon as it was ready to collect. Great attention to Covid safety too, they used seat & steering wheel covers as well as sanitising the car before handing it back. I'll certainly be using Grooms for future servicing and repairs.

Excellent service, very knowledgeable and friendly staff. Went above and beyond to help with an issue i dropped on them last minute. Mot'd our car with helpful advice for the future of the vehicle. Would highly recommend 👍

Positive: Professionalism, Punctuality, Quality, Value
It speaks volumes that the lowest rated reviews are still 4* and very positive. I have used this Garage for many years, always very competent and professional, but mostly it's a very pleasurable experience, everyone is smiley, chatty and exceedingly pleasant. My #1 go to garage without any hesitation
Service: General repairs & maintenance

Did my MOT and sorted out the hand break. Nice people and good service.

Positive: Professionalism, Punctuality, Quality, Value
Car trouble is not what is needed on morning of a medical related appointment a number of miles away! Quick call to Grooms and my car was immediately booked in, checked, part ordered, fitted and I was on my way in super quick time. Absolutely top service!
Services: Brakes, Wheel alignment, Tyres

Best service I've ever experienced. Rang them as my battery had died in the supernarket car park around the corner. They came out with jump leads within 10 minutes and started my car. They offered to test the battery for me at the garage. Battery was knackered so I needed a new one. New battery was fitted and I was back on the road less than an hour after my phone call to them. I'll defintely be using Grooms for servicing from now on based on how fab they were today.

Had lots of problems with my Sprinter campervan engine check light and low power/limp mode. Miss diagnosed (injectors) by one garage costing me £££'s. With the issues back and not wanting to use the original garage, I took it in to Groom's. They diagnosed a seized EGR and had to replace it. The van is now running great and no light on the dash! They kept me informed of the progress whilst they had the van in and were quick to get it sorted. Really friendly staff and great value for money. Highly recommended!