Ashton & Grosvenor have been letting and selling houses in Chester and beyond since 2010, delivering outstanding customer service. We are open 7 days a week and late weeknights (In fact 41% of our viewings are conducted outside normal working hours). We are an independent family-owned and run establishment where traditional values and a personable service matter.
We treat our customers' properties with the utmost respect by wearing overshoes or removing our shoes when entering your property, just as we would our own home. So if you're looking to buy, sell, let or rent a property, give us a call or pop in for a chat, and together we can set the wheels in motion to get you on the move.
We treat our customers' properties with the utmost respect by wearing overshoes or removing our shoes when entering your property, just as we would our own home. So if you're looking to buy, sell, let or rent a property, give us a call or pop in for a chat, and together we can set the wheels in motion to get you on the move.
Services
While we don't like to blow our own trumpet, at Ashton & Grosvenor we think our service levels are a much needed breath of fresh air in an industry with a somewhat tarnished reputation; we aim to dispel the stereotypical image commonly associated with estate agencies. We pride ourselves on our customer service and have worked hard since our formation in 2010 to build our business from scratch.
Your aim should be to let your property at the best possible price in the shortest possible time without compromising on the quality of tenant. We have an intimate and unparalleled knowledge of property values in Chester and surrounding areas. This is why we consistently achieve the asking price across all our clients' properties.
Having a tenant that fails to pay the rent and refuses to move out is every landlords worst nightmare, often costing 1000's in unpaid rent and legal costs not to mention months of stress. That's why we have introduced our full management plus which includes rent protection giving you peace of mind that you are covered should it happen to you.
Having an EPC (Energy Performance Certificate) carried out - these are valid for 10 years. If this is not provided to the tenant at the start of the tenancy it may affect your ability to serve notice to the tenant. A Gas Safety Certificate must be obtained if there is a gas supply - at the property these should be carried out by an approved Gas Safe Engineer every year.
The importance of a detailed inventory must not be under-estimated, by compiling a comprehensive and clear inventory and schedule of condition at the start of every tenancy you minimise the risk of disputes with tenants over the return of deposits at the end of the tenancy. It is best practice for a detailed inventory to be carried out at the start of the tenancy.
Reviews (8)
Alex Brown
Sep 06, 2021
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Extremely disappointed with this company. Booked in for a viewing today at 1pm, my Girlfriend had it confirmed via e-mail that Diana would meet is but she didn't turn up. A gentlemen who was also there to view it phoned the company to ask if anyone was coming to show us around but we had not been booked in on their system, even though he had a text message confirming his appointment. There was also a third gentleman there to view it. Quite remarkable that all 3 of us were not booked on their system and extremely unprofessional.
Gruff Roberts
Aug 29, 2021
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Positive: Professionalism, Responsiveness
Sold my house in Chester using Ashton & Grosvenor. I cannot fault any aspect of the sale with them, images and on the market/right move within a few days of initial call. Also communicated well between myself and the buyer to move things along quickly. Would definitely use again.
Sold my house in Chester using Ashton & Grosvenor. I cannot fault any aspect of the sale with them, images and on the market/right move within a few days of initial call. Also communicated well between myself and the buyer to move things along quickly. Would definitely use again.
Katie Din
Aug 28, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
Andrew was the estate agent for the property I was purchasing and he was the most helpful person throughout the whole process! Andrew was responsive, informative and always positive. If I ever sell the property I will absolutely use Ashton & Grosvenor! Thanks Andrew :)
Andrew was the estate agent for the property I was purchasing and he was the most helpful person throughout the whole process! Andrew was responsive, informative and always positive. If I ever sell the property I will absolutely use Ashton & Grosvenor! Thanks Andrew :)
Catherine Burgess
Aug 19, 2021
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Positive: Professionalism, Responsiveness
1st time selling and it was dealt with professionally by Andy, it sold at the first viewing and Andy was always available to answer any questions and did everything possible to get things moving swiftly. I would definately use Ashton and Grosvenor again, not that we will EVER move again 😁
1st time selling and it was dealt with professionally by Andy, it sold at the first viewing and Andy was always available to answer any questions and did everything possible to get things moving swiftly. I would definately use Ashton and Grosvenor again, not that we will EVER move again 😁
Donna Vallis
Aug 19, 2021
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Abby Hassall
Apr 23, 2021
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Dawn Llewellyn
Mar 03, 2021
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My father and mother recently have rented through Ashton and Grosvenor, having moved to Chester from South Wales. We have all been so impressed with their professional, friendly, and patient approach - from my parents' initial search for a property, the administration, liaising with the landlord, through to them moving in. In addition, the whole team have been responsive, dealing with initial queries and attending to a couple of issues in the property efficiently and quickly. We had a real sense that they were putting them as tenants first, and the care and customer service has continued. We cannot
Angela Narey
Aug 10, 2020
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Cannot recommend highly enough! It has been a pleasure to find there are still excellent estate agents out there - if you are looking for someone you can pick up the phone and talk to, someone who knows the local area and someone who is committed to selling your property, look no further! Ashton & Grosvenor are head and shoulders above the rest, they couldn’t have done more to help us sell our property and even helped push solicitors along once the sale was agreed. Excellent service 😊
